Director of First Impressions - Front Desk

Platinum-Dermatology-Partner; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan

Paid Time-Off

Company Holidays

Disability insurance

Job summary

Platinum Dermatology Partners is seeking a Front Desk Coordinator to manage patient check-in/out, greet patients, and schedule appointments in a fast-paced dermatology clinic in Las Vegas, NV. The ideal candidate will verify insurance, collect copays, and utilize EMR systems daily to update patient information.

The role requires strong communication, professional appearance, and compassion for patients. Dermatology experience is preferred and will support a high-quality patient experience.

Qualifications

• High School Diploma or GED required.
• 2-3 years front desk experience in a medical office/clinic.
• Dermatology or cosmetic experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Handle front desk operations: answer phones, greet patients, schedule appointments.
• Prepare patient paperwork prior to appointments and review EMA for updates.
• Verify insurance eligibility and prior authorization; identify payer sources.
• Record and collect patient copays/balances at check-in/out.
• Forward non-routine requests to appropriate personnel.
• Maintain professionalism in a fast-paced clinic.

Skills

Customer service

Communication skills

Professional appearance

Multitasking

Empathy/Compassion

Insurance verification

Education

High School Diploma or GED

Tools

EMR software

EMA system

MS Office

Job description

Platinum Dermatology Partners is seeking a Front Desk Coordinator to manage patient check-in/out, greet patients, and schedule appointments in a fast-paced dermatology clinic in Las Vegas, NV. The ideal candidate will verify insurance, collect copays, and utilize EMR systems daily to update patient information.

The role requires strong communication, professional appearance, and compassion for patients. Dermatology experience is preferred and will support a high-quality patient experience.