Receptionist - State Farm Agent Team Member

Karen O'Brien - State Farm Agent; Wilton (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Profit sharing

401(k)

Flexible schedule

Free food & snacks

Training & development

Job summary

Karen O'Brien - State Farm Agent in Wilton, CT is seeking a bilingual receptionist who is organized, upbeat and eager to learn. The role focuses on delivering friendly in-person and phone service while supporting a busy office environment.

You will greet customers, manage appointments, maintain records, and assist with inquiries, with opportunities to discuss insurance options and client needs as you grow with the team.

Qualifications

• Previous receptionist or customer service experience preferred.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Basic computer skills including Salesforce.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Salesforce basics

Tools

Salesforce

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• 401(k)
• Flexible schedule
• Free food & snacks
• Training & development

ROLE DESCRIPTION:

Our Agency is growing! State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a Receptionist who is Bilingual, eager to learn and upbeat!

Our ideal candidate is bi-lingual in Spanish, highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Prefer but not necessary -Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Basic computer skills, including Salesforce.