Director of Field Service & Operations Deployment

FuelCell Energy Solutions GmbH; Torrington (CT); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company-paid life/disability insurance

401(k) plan

Employee stock purchase plan

Generous paid leave

Job summary

FuelCell Energy is seeking a Manager, Service and Operations Deployment to lead field service and operation expansion. You will direct development and implementation of service requirements to drive high performance across fielded assets, particularly in the Data Center market, coordinating with PM, Asset Management, Field Service, Engineering, Supply Chain, and Quality.

Required engineering background and 5-7 years in operations management, with 2+ years in Field Service, plus 5+ years

Qualifications

• Engineering Bachelor’s degree required.
• MBA preferred.
• 5-7 years managing and supervising operations.
• Minimum of 2 years of prior Field Service Management.
• Minimum of 5 years of mechanical experience; power plant experience preferred.

Responsibilities

• Drive development and implementation of Service and Operations enhancements for all new installations during planning and execution phases.
• Establish training procedures and document training for operations, safety, environmental and technical areas.
• Develop and implement a resource plan to support new installations including recruiting field service and operations personnel.
• Update site-specific and product-specific documentation related to field service and operations.
• Estimate costs for field service and operations for new sites, including on-site and remote resources, preventative maintenance, and repairs.
• Establish a record-tracking system for sites to maintain operations and service records (work orders, site inspection forms, etc.).
• Develop processes for field service and operations, including transitioning from construction to commercial operations.

Education

Engineering Bachelor’s degree

MBA

Job description

FuelCell Energy is seeking a Manager, Service and Operations Deployment to lead field service and operation expansion. You will direct development and implementation of service requirements to drive high performance across fielded assets, particularly in the Data Center market, coordinating with PM, Asset Management, Field Service, Engineering, Supply Chain, and Quality.

Required engineering background and 5-7 years in operations management, with 2+ years in Field Service, plus 5+ years