Director of Facilities

Feeding America; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical and Dental coverage

Life Insurance

Domestic Partner Insurance

Short Term Disability

Long Term Disability

Flexible Spending Accounts

401(K)

Job summary

Feeding America seeks a Director of Building and Facilities to ensure a safe, secure 117,000-square-foot facility with LEED Silver and AIB certifications. You will lead strategic planning, budgeted programs, and routine maintenance, supporting the agency network in distributing food across Eastern Massachusetts.

The role emphasizes managing contracts, ensuring regulatory compliance, staff supervision, and a proactive approach to safety and cost efficiency in a large warehouse environment.

Qualifications

• A bachelor’s degree or 10+ years of experience in facility management, with proven people-management skills.
• Serv Safe® and Food Defense Coordinator certification required; HACCP experience is a plus.
• Demonstrated leadership, organization, prioritization, and attention to detail.
• Experience building relationships across business functions; strong customer service mindset.

Responsibilities

• Manage Annual Budget of $3M and Capital Budget expenditures up to $1M.
• Maintain a 117K sq. ft. operational warehouse.
• Develop, bid, and manage contracts for maintenance of HVAC, life safety, waste, electrical and alarm systems.
• Oversee budget development, monitoring, analysis and reforecasting.

Skills

Budgeting & cost control

Leadership & supervision

Facilities management

Vendor management

Education

Bachelor's degree in Facilities Management or equivalent

Tools

MS Office

Job description

The Director of Building and Facilities assures that all GBFB staff and equipment are safe and secure. This role also maintains the long-term integrity of our 117,000-square-foot facility and its systems, which have LEED Silver and American Institute of Baking (AIB) certifications. The Director of Building and Facilities engages in strategic planning, develops tactical programs, organizes routine maintenance, maintains compliance, executes tasks, and manages the budget. Their goal is to maintain a clean and safe environment while minimizing costs. This position focuses on operations and supports our agency network in distributing food throughout the Eastern Massachusetts community.

End date

February 01, 2027

Opportunity type

Job

Category

Other

Job responsibilities

Role & Responsibilities

• Manage Annual Budget of $3M and Capital Budget expenditures up to $1M.
• Maintenance of 117K sq. ft. operational warehouse
• Development, bidding, and management of contracts for maintenance of our systems, including, but not limited to, HVAC / refrigeration systems, life safety systems, waste stream management, and electrical and alarm systems.
• Accountable for developing the Facilities budget and ongoing monitoring, analysis, and reforecasting.
• Manage, supervise, and evaluate direct reports and facilities supporting staff.
• Accountable for building infrastructure, including all Electrical systems; Emergency power generation and transfer equipment; Fire, Security, and Refrigeration alarm systems; Card Access; IT Networking and Communications systems wiring; CCTV systems; Emergency Fire pumps and sprinkler systems; elevators and conveyors.
• Routine maintenance, repairs, and PMs—work completed and documented safely, within budget, and on schedule. Ensure appropriate spare parts are on hand or readily available.
• Manage building security, including management, maintenance, and upgrading CCTV surveillance equipment.
• Management and up-to-date maintenance of technical facility and infrastructure documentation, including engineering drawings, manufacturer/installer manuals, and documents.
• Maintaining a complete set of "lay user" documentation and SOPs that define the parameters and responsibilities for operating and documenting the maintenance of our facility and infrastructure.
• All other duties as assigned.

Skills & Qualifications

• A bachelor's degree or over 10 years of experience in facility management within a fast-paced environment, along with proven skills in people management, is preferred.
• Obtaining Serv Safe® and Food Defense Coordinator certification is a requirement. HAACP experience is a plus but not required.
• Demonstrated leadership and management skills, including conflict management, coaching, mentoring, team building, and collaboration. Excellent organizational skills, strong prioritization skills, and irrefutable attention to detail.
• Experience building and fostering relationships across business functions. Excellent customer service skills and a positive and instructive phone manner.
• Ability to operate and obtain certification for material handling equipment.
• Demonstrates the required digital competencies that result in the practical usage of the full range of digital technologies at GBFB.
• Experience in creating and managing budgets.
• Must have a valid driver's license and be able to produce a driving record from the Registry of Motor Vehicles and pass a pre-employment background check and drug test.
• Digital competency, including demonstrating proficiency in Microsoft Office platforms (Word, Excel, PowerPoint, Outlook).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work in an office environment.
Ability to sit for up to 3 hours at a time.
Ability to use hands for simple grasping and fine manipulations.
Ability to lift, carry, push, or pull between the weights of 50 to 100 pounds safely.
Ability to work bending, squatting, crawling, climbing, and reaching.
Ability to stand and walk intermittently for 6+ hours/day.
Ability to work within an open-air warehouse and office environment.
Ability to work in different temperatures for ambient, cooler, and frozen foods.
Willingness to learn to operate material handling equipment and obtain certification.
Ability to work with hand and powered equipment at heights up to 30' or more above the floor.
Ability to hear and work in an environment with noises typical in a warehouse environment, including horns, backup alarms, and flashing lights.

Work Location

Onsite: This role follows a fully in-person and on-site schedule. This means incumbents in this role will be required to work each workday from an assigned office work location, including GBFB headquarters (70 South Bay Ave) and possibly any other work-related sites.

• Medical and Dental coverage are available to all full-time and part-time employees who work a minimum of 30 hours a week and their dependents effective upon hire date.
• Life Insurance provided at no cost, including accidental death and dismemberment (AD&D) insurance.
• Domestic Partner Insurance
• Employer Paid Short Term Disability is provided at no cost to eligible employees and will replace income up to 60%.
• Employer Paid Long Term Disability is provided at no cost to eligible employees and pays 60% of base salary should an employee become totally disabled for more than 13 weeks.
• Flexible Spending Accounts allow employees to reimburse themselves for certain health care and dependent care with tax-free money from their paycheck.
• 401(K): New team members are automatically enrolled in the 401(k) on their date of hire and have the option to change the status at any time.

The Greater Boston Food Bank (GBFB) is the engine behind Eastern Massachusetts’ hunger-relief system. As the largest food bank in New England, we fuel a distribution network that provides more than 92 million meals every year to our neighbors across 190 cities and towns. Our work empowers the 1 in 3 Massachusetts residents facing hunger to put healthy food on their tables. A member of the Feeding America network, we are among the largest food banks in the country and work with 600 Agency Partners across Eastern Massachusetts. Through hunger relief, community engagement, research, advocacy, and thought leadership, we have the power to end hunger here.
The Greater Boston Food Bank is an equal opportunity employer, and we work diligently to attract, recruit and retain talented employees with diverse backgrounds who have developed a variety of professional skills and experiences that enhance our organization’s ability to make a real difference in the lives of the people in our community.
Affirmative Action/EEO Statement
GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.
You have the power to help end hunger here. Join us.