Director of Education Services Delivery (Remote)

Onflo

United States

Remote

USD 135,000 - 160,000

Full time

6 days ago
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Job summary

Onflo is seeking a Director of Professional Services to lead the function end to end, overseeing roughly ten people across two layers, including three Implementation Managers and the Manager of Professional Services who leads Client Solutions Managers and Client Care Engineers.

The role focuses on modernizing processes, building scalable delivery, and driving adoption so districts realize the value of the platform.

Qualifications

  • 7–12 years of professional experience with 5–8 years of direct people management.
  • Experience leading large cross‑functional rollouts across multiple teams.
  • Proven ability to build processes and drive adoption at scale.

Responsibilities

  • Lead the Professional Services function end to end with ~10 staff across two layers.
  • Modernize delivery processes, establish capacity planning, and governance.
  • Own commercial performance including scoping, pricing, and margins.
  • Coach direct reports and collaborate with Sales, Finance, and Product.

Skills

Leadership
Program management
Stakeholder management
Strategic planning
Change management

Job description

Onflo is seeking a Director of Professional Services to lead the function end to end, overseeing roughly ten people across two layers, including three Implementation Managers and the Manager of Professional Services who leads Client Solutions Managers and Client Care Engineers.

The role focuses on modernizing processes, building scalable delivery, and driving adoption so districts realize the value of the platform.

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