Director of Ecommerce

Jacob; New York (NY); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Equity opportunity

Competitive cash compensation

In-office in NYC

Job summary

Jacob is seeking a growth and ecommerce lead to own the online customer journey across DTC channels (Shopify and Amazon) from strategy to execution.

You'll work with our Founder/CEO and Creative team to translate brand direction into compelling online experiences, optimize performance, and drive measurable revenue growth for a fast‑growing health brand in New York City.

Qualifications

• 5+ years of direct, relevant growth/ecommerce leadership at a consumer brand.
• Strong experience with Meta ads and platform management.
• Deep Shopify experience and improving website performance.
• Ability to balance near-term performance with long-term brand goals.

Responsibilities

• Own the DTC channel (Shopify and Amazon) revenue and contribution goals.
• Lead website overhaul and daily management including PDPs and checkout.
• Own paid acquisition and creative testing across formats.
• Develop a process for testing concepts and offers.
• Coordinate with Operations on forecasts, inventory, launches.
• Build email and loyalty programs to drive repeat purchases and LTV.

Skills

Growth strategy

Ecommerce leadership

Meta ads

Shopify

Brand alignment

Email marketing

Tools

Shopify Admin

Google Analytics

Job description

The Company

Jacob's mission is to create a world in which anyone who cares about their health never has to compromise on it. Our flagship, the Jacob Bar, is a radically clean protein bar made from the highest-quality ingredients. We aim to become the most trusted name in food: products people are proud to eat and proud to display in their homes.

The Role

We're looking for someone to own the online customer journey. You'll operate with a strategy and budget set by leadership, owning the day-to-day channel P&L and building the infrastructure, team, and systems to scale the channel profitably. You'll work directly with our Founder/CEO and collaborate with our Creative team to translate Jacob's brand direction and campaigns into compelling online experiences and measurable commercial results.

• Own the DTC channel (Shopify and Amazon), achieving revenue and contribution profit goals
• Lead website overhaul and day-to-day management, including digital merchandising, PDP's, and checkout experience
• Own paid acquisition and creative testing through static design, creator partnerships, and owned content variations
• Develop a regular process for testing new concepts, messages, formats, and offers
• Coordinate with Operations on demand forecasts, inventory availability, and the timing of launches and promotions
• Build email and loyalty programs to drive repeat purchases and customer LTV

• 5+ years of direct, relevant experience leading a growth/ecommerce function at another consumer brand
• Deep hands‑on experience with Meta ads and platform management
• Strong Shopify experience and a track record of improving website performance and customer experience
• Discernment to balance near‑term performance with long‑term brand/creative goal

• Full‑time, in‑office position based in New York City
• Cash compensation: $150k-$200k
• Company equity opportunity