Director of Disability Support & Inclusive Access

University of Detroit Mercy; Detroit (MI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Retirement plan

Tuition remission

Job summary

University of Detroit Mercy seeks a Director of Disability Support Services to lead the department, manage accommodations for students with disabilities, and coordinate with faculty and campus services to ensure access to all programs and activities.

The role requires developing individualized support plans, maintaining records, and mentoring staff, while serving as a liaison to create an inclusive learning environment.

Qualifications

• Proficient in word processing, spreadsheet, and database applications.
• Knowledge of the Americans with Disabilities Act (ADA) and Section 504 in university settings.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong written and verbal communication, and interpersonal skills for interacting with students, faculty, and staff.

Responsibilities

• Manage accommodation case management, determine appropriate accommodations and communicate next steps.
• Act as liaison between students, faculty, and campus services to ensure access and inclusivity.
• Oversee operations and staff, use case management software for intake, tracking, and reporting.
• Collaborate across units to advance departmental and institutional priorities.

Skills

Word processing

Spreadsheets

Databases

ADA knowledge

Confidentiality

Communication

Multitasking

Interpersonal skills

Project coordination

Tools

Accommodate

Job description

University of Detroit Mercy seeks a Director of Disability Support Services to lead the department, manage accommodations for students with disabilities, and coordinate with faculty and campus services to ensure access to all programs and activities.

The role requires developing individualized support plans, maintaining records, and mentoring staff, while serving as a liaison to create an inclusive learning environment.