Director of Dining Services — Higher Ed Food Program Leader

East Carolina University; Greenville (NC); On-site; USD 130,000 - 145,000; Full time

Job summary

East Carolina University in Greenville, NC seeks a Director of Dining Services to lead ECU's dining operations. You will manage the contract with the food service partner, supervise staff, and drive quality, value and service across all dining locations.

The role focuses on budgeting, program development, and ensuring high standards for sanitation and customer satisfaction while coordinating with Dining Services and Student Affairs. Candidates should have relevant higher education experience.

Qualifications

• Master's degree and 5 years of experience; or Bachelor's degree plus 7 years.
• Experience in food service delivery in higher education or hotel and/or resort management.
• At least 5 years of experience must include supervision of full-time staff.
• All degrees must be received from appropriately accredited institutions.

Responsibilities

• Contract Management 20%: oversee the food service contract and ensure specifications are met.
• Financial Management 20%: monitor budgeting and meal plan sales projections.
• Administration 20%: manage program operations and reporting.
• Student Interaction 10%: engage with ECU students and constituents.
• Marketing 10%: support program promotions and offerings.
• Other Duties 20%: perform related duties as assigned.

Skills

Leadership

Staff supervision

Budget management

Contract management

Education

Master's degree

Bachelor's degree

Job description

East Carolina University in Greenville, NC seeks a Director of Dining Services to lead ECU's dining operations. You will manage the contract with the food service partner, supervise staff, and drive quality, value and service across all dining locations.

The role focuses on budgeting, program development, and ensuring high standards for sanitation and customer satisfaction while coordinating with Dining Services and Student Affairs. Candidates should have relevant higher education experience.