Director of Dining Services

East Carolina University; Greenville (NC); On-site; USD 130,000 - 145,000; Full time

Job summary

East Carolina University in Greenville, NC seeks a Director of Dining Services to lead ECU's dining operations. You will manage the contract with the food service partner, supervise staff, and drive quality, value and service across all dining locations.

The role focuses on budgeting, program development, and ensuring high standards for sanitation and customer satisfaction while coordinating with Dining Services and Student Affairs. Candidates should have relevant higher education experience.

Qualifications

• Master's degree and 5 years of experience; or Bachelor's degree plus 7 years.
• Experience in food service delivery in higher education or hotel and/or resort management.
• At least 5 years of experience must include supervision of full-time staff.
• All degrees must be received from appropriately accredited institutions.

Responsibilities

• Contract Management 20%: oversee the food service contract and ensure specifications are met.
• Financial Management 20%: monitor budgeting and meal plan sales projections.
• Administration 20%: manage program operations and reporting.
• Student Interaction 10%: engage with ECU students and constituents.
• Marketing 10%: support program promotions and offerings.
• Other Duties 20%: perform related duties as assigned.

Skills

Leadership

Staff supervision

Budget management

Contract management

Education

Master's degree

Bachelor's degree

Job description

Job Title

Director of Dining Services

Position Number

921911

Vacancy Open to

All Candidates

Department

SAH Dining Services

Department Homepage

https://ecu.mydininghub.com/en

Advertising Department

DINING SERVICES

Division

Student Affairs

Classification Title

Director Professional

Working Title

Director of Dining Services

Number of Vacancies

1

Full Time Equivalent (FTE)

1.0

Full Time or Part Time

Full Time

Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications.

$130,229 - $144,699

Position Location (City)

Greenville

Position Type

Non-Faculty

Job Category

Non-Faculty Professional

Be a Pirate!

Be a Pirate!
East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.
Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.
ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.
The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit

The Division of Student Affairs is responsible for providing various student support, services and educational programs accessible to the university community. The division supports Pirate success through environments that enhance student development, engagement, belonging, well-being and career readiness. The division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies and programming; creates a community where all feel safe, included and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas and beliefs; maintains open and honest interactions, and delivers high-quality programming, services and resources through continuous reflection and improvement.

Primary Purpose of Position

The Director of Dining Services is responsible for the management of ECU's partnership with our food service contractor. Reporting to the Associate Vice Chancellor of Campus Living, this position works with our food service contractor to ensure that ECU, ECU Students, and our constituents receive value from this agreement and that ECU has a marquee program with a reputation for quality, value and service. The Director of Dining Services manages ECU's food service contract by verifying contract specifications are being met for sanitation and equipment standards, monitoring the food service operations and offerings of all dining locations, and ensuring commissions are maximized based on the contractor's financial reporting. The Director is responsible for projecting long-term and short-term budgeting needs including planning location renovations, concept renewals and changes, and setting goals for meal plan sales.

• Contract Management 20%
• Financial Management 20%
• Administration 20%
• Student Interaction 10%
• Marketing 10%
• Other Duties 20%

Minimum Education, Knowledge, Skills, and Experience

• Master's degree and 5 years of experience; or Bachelor's degree plus 7 years of experience. Experience required is in food service delivery in higher education or hotel and/or resort management.
• At least 5 years of experience must include supervision of full-time staff.

All degrees must be received from appropriately accredited institutions.

License or Certification Required by Statute or Regulation

None

Preferred Education, Knowledge, Skills, and Experience

At least 3 years of experience in the role of a senior manager for a national or regional food service vendor for operations in higher education

Special Instructions to Applicant

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.
Applicants must be currently authorized to work in the United States on a full-time basis.

Additional Instructions to Applicant

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Job Open Date

10/07/2026

Open Until Filled

Yes

Initial Screening Begins

10/22/2026

Quick Link for Direct Access to Posting

https://ecu.peopleadmin.com/postings/97586

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at [phone] (Voice/TTY) or [e-mail].

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.