Director of Commercial Data & Customer MDM

PR Girl Manifesto; Rahway (NJ); Hybrid; USD 191,000 - 300,000; Full time

Job summary

Merck in Rahway, NJ seeks a Director of Commercial Data to own global Customer MDM governance, strategy, and ROI realization. You will partner across Commercial, IT, and analytics to drive trusted customer data, enable marketing and sales effectiveness, and ensure regulatory alignment.

Lead change management, market readiness, and governance forums, translating strategy into actionable data requirements while balancing global standards with local needs.

Qualifications

• Bachelor’s degree and 10+ years of industry experience.
• Strong knowledge of master data management and governance.
• Experience leading global, regional and market initiatives.
• Proven ability to drive ROI from data initiatives.

Responsibilities

• Lead Customer MDM business strategy across Commercial organization.
• Define business rules, data quality KPIs and governance decisions.
• Champions adoption, change management, and market readiness for MDM rollouts.
• Coordinate with IT, Data & Analytics, Privacy, Compliance and Legal.

Skills

MDM

CRM

Data Governance

Stakeholder Leadership

Change Management

Analytics

Business Strategy

Cross-functional

Education

Bachelor’s degree + 10+ years

Tools

CRM platforms

Job description

Merck in Rahway, NJ seeks a Director of Commercial Data to own global Customer MDM governance, strategy, and ROI realization. You will partner across Commercial, IT, and analytics to drive trusted customer data, enable marketing and sales effectiveness, and ensure regulatory alignment.

Lead change management, market readiness, and governance forums, translating strategy into actionable data requirements while balancing global standards with local needs.