Global Customer MDM Lead — Strategy & Governance

Caraway Therapeutics, Inc.; United States; Hybrid; USD 191,000 - 300,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid holidays & vacation

Job summary

Merck is seeking a Customer MDM Business Lead to own the business side of Customer Master Data Management across the Commercial organization. You will translate strategy and market needs into master data requirements, governance decisions, adoption plans, and measurable business value.

You will partner with global, regional, and market teams to drive data quality, define governance, and realize value from quality customer data, with a focus on ROI, market readiness, and cross-functional

Qualifications

• Stakeholder leadership across global, regional, and market teams.
• Deep MDM principles, governance, data quality, stewardship.
• Commercial domain knowledge: CRM, sales ops, marketing.

Responsibilities

• Serve as the primary business lead for Customer MDM across the Commercial org.
• Translate strategy into master data requirements and adoption plans.
• Define business rules, KPIs, and governance for customer data.
• Lead change mgmt and market readiness for MDM rollout.

Skills

Brand Messaging

Business Metrics

Customer Data Management

Data Integrity

Digital Marketing

Direct Marketing

Financial Acumen

Global Leadership

Market Development

Operating Models

Pricing Strategies

Product Ownership

Strategic Alignment

Strategic Planning

Value Realization

Education

Bachelor's degree and 10+ years industry experience

Job description

Merck is seeking a Customer MDM Business Lead to own the business side of Customer Master Data Management across the Commercial organization. You will translate strategy and market needs into master data requirements, governance decisions, adoption plans, and measurable business value.

You will partner with global, regional, and market teams to drive data quality, define governance, and realize value from quality customer data, with a focus on ROI, market readiness, and cross-functional