Director of Client Success & Growth (Tech Services)

Curotec; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

A growing software services firm in Philadelphia seeks an experienced individual to own client relationships and lead account management. The ideal candidate will have over 5 years in technology services, focusing on client retention and growth. You'll support consultants, build necessary infrastructure, and set standards for a future team. This position offers substantial visibility and influence as you collaborate with top executives and contribute directly to company growth.

Qualifications

• 5+ years in technology services or software development managing client relationships.
• Solid understanding of technology consulting models.
• Strong communication and relationship instincts.

Responsibilities

• Own the client relationship layer across staffing business.
• Drive retention and growth by identifying expansion opportunities.
• Support the consulting team and ensure consultants are well-supported.
• Build client management infrastructure with detailed systems and tools.
• Set standards for hiring and developing an account management team.

Skills

Client retention

Account growth

Communication skills

Technology consulting

CRM (HubSpot)

Job description

A growing software services firm in Philadelphia seeks an experienced individual to own client relationships and lead account management. The ideal candidate will have over 5 years in technology services, focusing on client retention and growth. You'll support consultants, build necessary infrastructure, and set standards for a future team. This position offers substantial visibility and influence as you collaborate with top executives and contribute directly to company growth.