Director of Client Health & Renewal Enablement

Wheels, Inc; Schaumburg (IL); Vor Ort; USD 130.000 - 182.000; Vollzeit

Benefits dieser Stelle

Annual incentive plan

Comprehensive benefits

Competitive salary

Zusammenfassung

Wheels, Inc. seeks a Director of Client Excellence Enablement in Schaumburg/Alpharetta to drive client health, risk management, and renewal success.

You will own the Client Health Scorecard, lead executive reviews, and partner with cross-functional teams to articulate value and differentiation for strategic renewals. You will craft compelling messaging for RFPs and renewals, ensure alignment with enterprise strategy, and deliver insights through executive reports that guide client strategies and

Qualifikationen

• 10 years of relevant work experience.
• Bachelor's degree required.
• Strong executive communication and presentation skills.

Aufgaben

• Own and evolve the Client Health Scorecard with actionable insights.
• Lead client health and risk reviews with Client Leadership.
• Support renewal strategies and executive storytelling for retention.

Kenntnisse

Client retention

Renewals

RFP management

Executive storytelling

Data synthesis

Cross-functional collaboration

Ausbildung

Bachelor's degree

Tools

CRM tools

Data dashboards

Jobbeschreibung

Wheels, Inc. seeks a Director of Client Excellence Enablement in Schaumburg/Alpharetta to drive client health, risk management, and renewal success.

You will own the Client Health Scorecard, lead executive reviews, and partner with cross-functional teams to articulate value and differentiation for strategic renewals. You will craft compelling messaging for RFPs and renewals, ensure alignment with enterprise strategy, and deliver insights through executive reports that guide client strategies and