Director of Client Growth & Relationships

Employment BOOST; Chicago (IL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Rapid growth opportunities across the組

Extensive onboarding and sales enable/

Company-sponsored coaching and pro dev

Competitive salary + performance bonus

Company-sponsored 401(k)

Generous PTO and flexible scheduling

Hybrid/remote work environment

Job summary

Employment BOOST seeks a Director of Sales to oversee a broad client portfolio across outplacement, coaching, and Careerology programs. The role blends relationship management with proactive growth, ensuring a high-touch, white-glove experience while expanding opportunities across Employment BOOST, Careerology, and Maelstrom Global Ventures.

You’ll connect clients with coaching, sales, and operations teams, driving engagement and new business through outreach, cross-selling, and pipeline

Qualifications

• Bachelor’s degree preferred in a related field.
• 7–15 years in sales, account management, or client success.
• Experience in career services or HR services is a plus.
• Proven ability to generate new business and manage a diversified services portfolio.
• Strong communication and CRM proficiency with Salesforce.

Responsibilities

• Serve as day-to-day contact for a large portfolio of active accounts.
• Maintain regular check-ins to keep clients supported and informed.
• Respond promptly via email, phone, and virtual meetings.
• Track engagement, identify risks, and drive retention and growth.
• Generate new customers through cold calls and targeted outreach.
• Cross-sell across multiple product lines and brands in the ecosystem.
• Maintain notes and outcomes in Salesforce for forecasting.

Skills

Relationship building

Account management

Sales leadership

Prospecting & cold outreach

CRM proficiency

Education

Bachelor's degree

Tools

Salesforce

Job description

Employment BOOST seeks a Director of Sales to oversee a broad client portfolio across outplacement, coaching, and Careerology programs. The role blends relationship management with proactive growth, ensuring a high-touch, white-glove experience while expanding opportunities across Employment BOOST, Careerology, and Maelstrom Global Ventures.

You’ll connect clients with coaching, sales, and operations teams, driving engagement and new business through outreach, cross-selling, and pipeline