Director of Case Management — Lead Evidence‑Based Care

Ascension; Milwaukee (WI); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b) retirement

Paid time off and holidays

Tuition reimbursement and professional

Employee Assistance Program

Job summary

Ascension, based in Milwaukee, is seeking a Case Management leader to formulate and implement operational strategies within the program at Ascension St. Mary’s. This role directs services, including care plan development and complaint management, to meet performance and quality targets.

Qualified candidates will have 5+ years of experience, leadership experience, and relevant licensure or credentials. The position offers a comprehensive benefits package and an annual bonus incentive.

Qualifications

• Minimum requirements include licensure or credentials: RN (Wisconsin Board of Nursing) or social work credentials; multi-state license acceptable.
• Preferred credentials include ACMA or CCMC Case Manager certification.
• Education: high school diploma with experience, associate/technical degree, or master’s preferred.

Responsibilities

• Formulates and implements operational strategies and initiatives in the case management program.
• Directs and evaluates services including care plan development, service level determination, and complaint management to meet performance and quality objectives.
• Provides specialized expertise and aligns resources with system-wide initiatives while updating stakeholders on outcomes and issues.
• Partners with physicians and others to ensure evidence-based care and reduce avoidable clinical variation.

Skills

Leadership

Case management

Program management

Education

High school diploma/GED with 2 years of experience; Associate's degree or Technical degree; Master's preferred

Job description

Ascension, based in Milwaukee, is seeking a Case Management leader to formulate and implement operational strategies within the program at Ascension St. Mary’s. This role directs services, including care plan development and complaint management, to meet performance and quality targets.

Qualified candidates will have 5+ years of experience, leadership experience, and relevant licensure or credentials. The position offers a comprehensive benefits package and an annual bonus incentive.