Director of Carrier & Captive Analytics

Sedgwick; Atlanta (GA); Remote; USD 160,000 - 240,000; Full time

Job summary

Sedgwick is seeking a VP Carrier and Captive Analytics to direct and manage a team that provides visibility into the life cycle of client vision from an enterprise intelligence perspective. Lead analytics strategy and governance, build actionable insights from multi-account and multi-policy data, and translate performance into stronger stewardship and ROI narratives for clients and internal teams.

The role collaborates across Operations, Client Services, Finance and Marketing to align analytics

Qualifications

• Bachelor's degree in a related field from an accredited college or university preferred.
• Ten (10) years of related experience or equivalent combination of education and experience required.
• Excellent oral and written communication skills, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Proven management/leadership skills.

Responsibilities

• Lead the Carrier and Captive analytics strategy and roadmap, setting priorities, sequencing investments, and building a dedicated capability aligned to business and client needs.
• Establish the data and governance foundation required to scale Carrier and Captive analytics, including entity hierarchy, mappings, metric definitions, source logic, and integration with broader enterprise data, Finance, and technology initiatives.
• Build actionable operational and leadership insights, translating complex multi-account, multi-policy, and parent/child structures into trusted rollups, metrics, and decision tools that show where attention or intervention is needed.
• Use analytics to drive client value and growth, partnering across Operations, Client Services, Finance, and Marketing to translate performance into stronger stewardship, renewal, cross-sell, and ROI narratives.
• Responsible for directing a team that manages business analytics and pipeline.
• Responsible for developing and overseeing client relationship management enterprise solutions.
• Responsible for providing strategic direction for business intelligence, contact management system, and client base intelligence analytics.
• Oversees business and communications engagement analytics and presents information to business key holders.
• May oversee budget management for the business area.

Job description

Sedgwick is seeking a VP Carrier and Captive Analytics to direct and manage a team that provides visibility into the life cycle of client vision from an enterprise intelligence perspective. Lead analytics strategy and governance, build actionable insights from multi-account and multi-policy data, and translate performance into stronger stewardship and ROI narratives for clients and internal teams.

The role collaborates across Operations, Client Services, Finance and Marketing to align analytics