Director of Business Development

Veterans United Home Loans; Bellevue (WA); On-site; USD 100,000 - 180,000; Full time

Job summary

Veterans United Home Loans in Bellevue, WA is seeking a Director of Business Development to lead community outreach, partnerships, and strategic growth. You’ll represent the branch, educate Veterans on VA home loan benefits, and collaborate with internal teams to strengthen our brand.

This role blends relationship-building, communication, and leadership, with responsibilities spanning events, public relations, and compliant operations while helping the team expand its presence in the region.

Qualifications

• Strong written and verbal communication skills with the ability to engage diverse audiences.
• Ability to motivate and lead a high-performing, diverse team.
• Professional handling of communication and conflict with care.
• Thrives in a collaborative, team-focused environment.
• Natural delivery of excellent customer service.
• Ability to simplify technical information into clear language.
• 2 to 3 years of experience in customer service, sales, public relations, or related field.
• Consistent attendance and reliability.
• Licensed or willing to become NMLS licensed upon employment.

Responsibilities

• Building and maintaining partnerships with external agencies, organizations, and departments to support community programs and events.
• Identifying key client groups and audiences, then developing and executing communication plans that reach them effectively.
• Collaborating with the Branch Marketing team to strengthen and maintain the company’s brand, including consistent use of logos, signage, and messaging.
• Establishing strong working relationships with clients, government officials, and media partners to support business growth.
• Educating Veterans and community partners about the VA home loan benefit through lunch and learns, seminars, and local events.
• Representing the branch at realtor functions, third‑party events, and networking opportunities.
• Pitching in wherever needed to help strengthen the team, culture, and overall success of the branch.

Skills

Communication

Public relations

Team leadership

Partnership development

Event planning

Job description

Whether you come from a background in sales, business development, marketing, or community outreach, you can be successful in this role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!

About The Role

As a Director of Business Development, you’ll represent the branch out in the community and help grow our presence through relationships, events, and strategic outreach. You’ll lead public relations efforts by building meaningful partnerships, educating Veterans on their VA home loan benefits, and working closely with internal teams to strengthen our brand. This role blends relationship‑building, communication, and leadership, all while ensuring compliance with state, federal, industry, and company guidelines.

Responsibilities

• Building and maintaining partnerships with external agencies, organizations, and departments to support community programs and events.
• Identifying key client groups and audiences, then developing and executing communication plans that reach them effectively.
• Collaborating with the Branch Marketing team to strengthen and maintain the company’s brand, including consistent use of logos, signage, and messaging.
• Establishing strong working relationships with clients, government officials, and media partners to support business growth.
• Educating Veterans and community partners about the VA home loan benefit through lunch and learns, seminars, and local events.
• Representing the branch at realtor functions, third‑party events, and networking opportunities.
• Pitching in wherever needed to help strengthen the team, culture, and overall success of the branch.

Qualifications

• Strong written and verbal communication skills and confidence engaging with a wide range of audiences.
• Ability to motivate and encourage a high‑performing, diverse team.
• Professional handling of communication and conflict with care.
• Thrives in a collaborative, team‑focused environment.
• Natural delivery of excellent customer service.
• Ability to break down technical or complex information into clear, approachable language.
• 2 to 3 years of experience in customer service, sales, public relations, or a related field.
• Consistent attendance and reliability.
• Licensed or willing to become NMLS licensed upon employment.

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. Veterans United Home Loans is a VA‑Approved Mortgage Lender and is not endorsed or sponsored by any government agencies, including the Dept. of Veterans Affairs. NMLS # 1907. Equal Housing Opportunity.