Loan Officer - Columbia, MO

Veterans United Home Loans; Columbia Township (MO); On-site; USD 85,000 - 520,000; Full time

Job summary

Veterans United Home Loans in Missouri is seeking a Loan Officer to guide Veterans and service members through the homebuying journey. You’ll educate borrowers on VA loans, set expectations, and walk them through every step with confidence and care.

Our leverage of industry-leading technology reduces friction in the loan process so you can focus on building trust, understanding borrower needs, and creating strong relationships from the first call.

Qualifications

• Direct sales experience with a proven pipeline and metrics.
• NMLS license (we can help you obtain it).
• Thrives in a fast-paced, quota-driven environment.

Responsibilities

• Engage with borrowers to understand goals and provide expert guidance.
• Review credit and identify the best loan solutions for VA borrowers.
• Guide borrowers through the loan process from application to closing.
• Collaborate with partners to ensure a smooth, high-quality loan experience.
• Communicate with borrowers by phone, email, and other tools.
• Compliance, coaching, and performance review supported by AI-assisted tech.

Skills

Direct sales

Pipeline management

Metrics tracking

Job description

While a specific degree or background is not required, this role is highly competitive and intended for individuals with established experience. We place greater emphasis on candidates with relevant expertise, such as direct sales and a proven track record in pipeline management, including the use of key metrics.

About The Role

In this position, you’ll be assisting Veterans and Service Members navigate one of the biggest financial decisions of their lives—buying a home. As a Loan Officer at Veterans United, you are the trusted guide from start to finish.

You are not just structuring loans, you are educating borrowers on how VA loans work, setting expectations, and walking them through every step of the process with confidence and care.

Our Loan Officers are supported by industry-leading technology designed to remove friction from the loan process and give you time back where it matters most.

By automating manual tasks and simplifying how loans move through the system, our tools allow you to focus your energy on building trust, understanding borrower needs, and creating strong relationships starting with the very first call.

This role balances high touch service with performance driven results.

Our marketing team provides a strong pipeline of interested borrowers, so most of your outreach is to Veterans who have already raised their hand. It is fast paced and demanding, but deeply rewarding knowing the work you do helps Veterans achieve homeownership.

Want a career where your effort truly pays off? In this base plus commission role, Loan Officers can earn over $85K in their first year, grow to approximately $200K+ by year three, and reach over $300K by year five. Earning potential is uncapped, with top performers earning well over $500K.

Responsibilities

• Engaging with borrowers to understand their goals and providing clear, expert guidance so they feel informed, confident, and ready to move forward.
• Leveraging online systems and digital tools to review credit and identify the best loan solutions for reach borrower.
• Guiding borrowers through the loan process by clearly explaining options, rates, and terms.
• Managing loan files from application through closing while keeping borrowers informed every step of the way.
• Collaborating closely with internal and external partners to ensure a smooth, high quality loan experience.
• You’ll spend much of your day communicating with borrowers by phone, email, and other communication tools.
• Business calls may be recorded and reviewed using AI-assisted technology to support coaching, quality assurance, compliance, training, and performance evaluation.
• These technologies may collect, store, and use voiceprints as part of that process.
• One important thing—you’d need to be NMLS licensed (but we can help you get that when you start).

About You

• Challenge Seeking: You demonstrate grit and resilience, thriving in a fast-paced and evolving environment.
• Accomplished Adapter: You embrace change, learn quickly, and creatively solve problems as processes and technology evolve.
• Efficiency Expert: You manage your time and pipeline effectively, using tools and metrics to stay organized and productive.
• Growth Minded: You welcome feedback, continuously learn, and apply new knowledge to improve performance.
• Master Communicator: You communicate clearly and confidently, delivering a high level of service to borrowers and teammates.
• Team Player: You thrive in a collaborative environment and contribute positively, even under pressure.
• Integrity First: You operate with honesty and transparency, always doin what is right for the borrower and the team.

About Us

Veterans United is dedicated to helping Veterans and military families become homeowners. In just over two decades, we have closed more than 500,000 VA loans and become the number one VA lender for homebuyers in the nation.

But to us, success is not just about numbers. It is about living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity, and Enhance Lives Every Day. We are committed to providing friendly, knowledgeable service to military homebuyers and their families while investing in our people, our technology, and our communities.

Equal Opportunity & Safety

If you have a disability and require reasonable accommodations during the hiring process, contact [e-mail].

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.

Veterans United Home Loans is a VA-Approved Mortgage Lender and is not endorsed or sponsored by any government agencies, including the Dept. of Veterans Affairs.

NMLS # 1907.

Equal Housing Opportunity.