Director of Billing Operations

Mai Placement; New York (NY); Vor Ort; USD 100.000 - 120.000; Vollzeit

Zusammenfassung

Mai Placement is seeking a hands-on Senior Billing Manager to take full ownership of billing and accounts receivable for a growing service-based organization. This role emphasizes billing operations, AR, team leadership, problem-solving, and cross-functional execution.

You will lead a three-person billing team, manage cycles, improve processes, resolve disputes with customers and Operations, and partner with Finance. This is a fast-paced environment requiring strong judgment and accountability.

Qualifikationen

• Strong experience in billing and accounts receivable (AR) or revenue operations.
• Experience managing and developing a small team.
• Solid understanding of AR processes and billing controls.
• Experience in a service-based business is strongly preferred.

Aufgaben

• Lead and develop a billing/AR team of three.
• Own day-to-day billing and accounts receivable operations.
• Manage weekly, monthly, and on-demand billing cycles.
• Oversee contract-based, hourly, and other service billing structures.
• Improve billing accuracy, workflow, efficiency, and accountability.
• Resolve billing discrepancies by working with customers and Operations.
• Make sound decisions around billing disputes, adjustments, credits, and collections.
• Identify recurring issues and fix underlying processes.
• Partner closely with the Controller and operational leadership.
• Represent Billing in management discussions and take ownership of issues through resolution.

Kenntnisse

Billing & AR

Team leadership

AR controls

Service-based business

Cross-functional collaboration

Jobbeschreibung

Senior Billing Manager

Compensation: $100,000–$120,000
Reports To: Senior Leadership / Finance
Team: 3 direct reports

We are seeking a hands‑on Senior Billing Manager to take full ownership of the billing and accounts receivable function for a growing service‑based organization.

This is not a traditional accounting role. The focus is on billing operations, AR, team leadership, problem‑solving, and cross‑functional execution.

What You’ll Own

• Lead and develop a billing/AR team of three.

• Own day‑to‑day billing and accounts receivable operations.

• Manage weekly, monthly, and on‑demand billing cycles.

• Oversee contract‑based, hourly, and other service billing structures.

• Improve billing accuracy, workflow, efficiency, and accountability.

• Resolve billing discrepancies by working directly with customers and Operations.

• Make sound decisions around billing disputes, adjustments, credits, and collections.

• Identify recurring issues and fix the underlying process.

• Partner closely with the Controller and operational leadership.

• Represent Billing in management discussions and take ownership of issues through resolution.

What We’re Looking For

• Strong experience in billing, accounts receivable, or revenue operations.

• Experience managing and developing a small team.

• Strong understanding of AR processes and billing controls.

• Experience in a service‑based business strongly preferred.

• Comfortable working across Finance, Operations, and customer‑facing teams.

• Strong judgment and confidence making decisions.

• Able to investigate discrepancies instead of simply processing transactions.

• Hands‑on, organized, accountable, and comfortable operating in a fast‑moving environment.

What Success Looks Like

• Billing runs accurately and consistently without senior leadership needing to manage the department.

• AR issues are identified and resolved faster.

• Billing disputes do not sit unresolved between departments.

• The team has clear ownership, priorities, and accountability.

• Processes become more efficient and scalable.

• Billing becomes a strong operating partner to Finance and Operations rather than a downstream administrative function

Compensation:
$100,000-$120,000 per year