Billing Supervisor

Partnership Employment; Dallas (TX); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) plan

Employee ownership

Hybrid schedule (Mon & Fri remote)

Job summary

Partnership Employment in Dallas, TX, is seeking a Billing & AR Supervisor to lead daily billing operations in a high-volume environment. You will supervise a Customer Service/Billing Clerk team, drive accuracy and timely cash collections, and resolve escalations with urgency.

The role offers a hybrid working schedule (on-site onboarding with remote Mondays and Fridays) and a strong path for career growth. The firm provides 401(k) and employee ownership benefits, reflective of a people-first

Qualifications

• 5+ years of related billing/AR experience, including supervisory responsibility.
• Experience in high-volume invoicing and collections.
• Ability to coach and develop team members.

Responsibilities

• Supervise billing and AR operations, including invoicing, collections, delinquent account monitoring, and payment resolution
• Coach and develop a team of Customer Service/Billing Clerks, supporting their growth along an established career progression path
• Manage a high-volume invoicing workload with a focus on accuracy and timeliness
• Own escalation and complaint resolution, responding with urgency and sound judgment
• Partner cross-functionally to ensure billing processes run smoothly and issues are resolved quickly

Skills

Billing leadership

Supervisory experience

High-volume invoicing

Coaching & development

Billing portals familiarity

Tools

AIA Billing

Oracle

Textura

Sage

Corrigo

Coupa

Ariba

Job description

This is a great leadership role within a growing organization that offers 401(k) and employee ownership benefits, plus a hybrid schedule (Mondays and Fridays remote) once fully onboarded. Join a team with great employee tenure, real career progression built in you'll be developing billing professionals who have a defined path to grow within the department. This company seeks skill set and a culture fit for the organization

About the Role

We're seeking a Billing & AR Supervisor to lead day-to-day billing and accounts receivable operations in a high-volume invoicing environment. This role will directly supervise and coach a Customer Service/Billing Clerk team, driving accuracy, timeliness, and strong collections outcomes while resolving escalations with urgency and professionalism. This role will also be responsible for growing, teaching and coaching the internal team.

Key Responsibilities

• Supervise billing and AR operations, including invoicing, collections, delinquent account monitoring, and payment resolution
• Coach and develop a team of Customer Service/Billing Clerks, supporting their growth along an established career progression path
• Manage a high-volume invoicing workload with a focus on accuracy and timeliness
• Own escalation and complaint resolution, responding with urgency and sound judgment
• Partner cross-functionally to ensure billing processes run smoothly and issues are resolved quickly

What You Bring

• 5+ years of related billing/AR experience, ideally including supervisory or team-lead responsibility
• Strong, demonstrable high-volume billing background — this is a must-have, not a nice-to-have
• Experience developing or coaching team members preferred
• Familiarity with billing portals a plus: AIA Billing, Oracle, Textura, Sage, Corrigo, Coupa, or Ariba

Logistics

• Based in Dallas, TX
• Interview process: initial interview(s) via Microsoft Teams, followed by two in-person interviews
• Onboarding will begin on-site, transitioning to a hybrid schedule (WFH Mondays and Fridays)