Director of Billing, A/R

PRI Technology; Teaneck Township (NJ); Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

PRI Technology in Teaneck, NJ seeks a senior leader to direct billing operations, AR management, and cash application. You will guide a team, drive process improvements, and ensure accurate, timely invoicing across multiple account types.

Collaborate with operations, customer service, IT, and sales to align revenue processes with business goals and optimize the revenue cycle. Strong leadership and ERP experience are essential.

Qualifications

• 10+ years of progressive experience in financial operations with a focus on billing and AR.
• 5+ years in leadership experience overseeing teams.
• Experience leading process improvements and system implementations.
• Experience in solid waste, utilities, or route-based services is a plus.
• Strong leadership and cross-functional collaboration capabilities.

Responsabilités

• Lead, manage, and mentor a team responsible for billing operations, AR management, and cash application.
• Collaborate across departments to align revenue processes with business goals.
• Define and monitor KPIs such as DSO, billing accuracy, cycle time, and cash application match rates.
• Oversee timely and accurate billing for various account types (residential, commercial, roll-off, municipal).
• Ensure invoices reflect proper service levels, pricing, and contract terms.
• Standardize and automate billing processes to reduce errors and improve scalability.
• Enforce and improve controls to ensure completeness and accuracy.
• Create or leverage system capabilities to improve operational efficiencies.
• Manage collections and customer outreach to ensure timely payments.
• Oversee credit and collection policies and procedures.
• Reduce aging receivables while maintaining strong customer relationships.
• Lead business process improvement initiatives across billing and receivables to optimize workflow.
• Partner with IT and external vendors to evaluate, implement, and enhance financial systems.
• Serve as project lead or stakeholder on cross-functional technology initiatives impacting revenue cycle.

Connaissances

Leadership

Process improvement

Cross-functional collaboration

Project management

Change management

Problem solving

Communication

Team-building

Formation

Bachelor's degree in Finance, Business, or related field

Outils

Tower

Billtrust

D365

Excel

Description du poste

• Lead, manage, and mentor a team responsible for billing operations, AR management, and cash application.
• Collaborate across departments—operations, customer service, IT, and sales—to align revenue processes with business goals.
• Define and monitor key performance indicators (KPIs) such as DSO, billing accuracy, cycle time and cash application match rates.
• Oversee timely and accurate billing for residential, commercial, roll-off, and municipal accounts.
• Ensure invoices reflect proper service levels, pricing, and contract terms.
• Standardize and automate billing processes to reduce errors and improve scalability.
• Enforce and improve controls where necessary to ensure completeness and accuracy.
• Create or leverage system capabilities to improve operational efficiencies.
• Manage collections and customer outreach to ensure timely payments.
• Oversee credit and collection policies and procedures.
• Reduce aging receivables while maintaining strong customer relationships.
• Manage Collections Strategy system modules for both task creation and prioritization.
• Ensure accurate and timely posting of all customer payments from multiple sources including lockbox, ACH, credit card, and wire.
• Address unapplied and misapplied cash quickly to keep accounts clean and accurate.
• Support monthly close with reconciliation of AR sub-ledger to general ledger.
• Lead business process improvement initiatives across billing and receivables to optimize workflow, reduce manual effort, and support growth.
• Partner with IT and external vendors to evaluate, implement, and enhance financial systems (e.g., ERP, billing platforms, and AR automation tools).
• Serve as project lead or stakeholder on cross-functional technology initiatives impacting the revenue cycle.

Requirements

• Bachelor's degree in Finance, Business, or related field
• 10+ years of progressive experience in financial operations with a focus on billing and AR; 5+ years in leadership capacity.
• Proven success leading process improvement and systems implementation projects.
• Experience in the solid waste, utilities, or route-based services industry is a plus.
• Strong leadership and team-building abilities.
• Expertise in route-based or subscription billing models and customer account structures.
• Proficiency with billing and financial systems (Tower, Billtrust, D365), Excel, and reporting tools.
• Strong project management and change management skills.
• Excellent problem-solving, communication, and cross-functional collaboration capabilities.