Director of AI Operations & Regulatory Strategy

Atrium Health

Charlotte (NC)

On-site

USD 140,000 - 220,000

Full time

2 days ago
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Job summary

Atrium Health is seeking a senior leader to oversee the integration and operation of an AI-enabled chat platform within the Oncology Research ecosystem. The role directs both AI-enabled and human-assisted chat services, ensuring high-quality experiences, scalable operations, and strategic alignment with regulatory requirements.

The successful candidate will drive cross-functional collaboration, develop executive updates, and manage program budgets and performance metrics across multiple

Qualifications

  • Bachelor's degree required; Master's in Business or Healthcare preferred.
  • Experience directing high-level clinical, financial, and regulatory managers required.
  • Ability to lead cross-functional teams and manage complex programs.

Responsibilities

  • Lead development and optimization of AI-enabled chat platform across the organization.
  • Direct operations for AI-enabled and human-assisted chat services to ensure quality and efficiency.
  • Develop executive-level presentations and communicate strategic updates and progress.
  • Build relationships with executives, directors, vendors, and stakeholders to align initiatives.
  • Develop strategic plans to expand utilization, offerings, and future AI capabilities.
  • Ensure compliance with policies and regulatory audits through training and SOP maintenance.

Skills

Leadership
Strategic planning
Regulatory compliance
Communication

Education

Bachelor's Degree
Master's Degree in Business or Healthcare

Job description

Atrium Health is seeking a senior leader to oversee the integration and operation of an AI-enabled chat platform within the Oncology Research ecosystem. The role directs both AI-enabled and human-assisted chat services, ensuring high-quality experiences, scalable operations, and strategic alignment with regulatory requirements.

The successful candidate will drive cross-functional collaboration, develop executive updates, and manage program budgets and performance metrics across multiple

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