Director of Advising, Graduate Programs & Student Success

Indiana University Bloomington; Bloomington (IN); Hybrid; USD 70,000 - 75,000; Full time

Job summary

Kelley Direct at Indiana University Bloomington seeks a Director of Advising to lead student success across MBA, dual-degree, and EDBA programs. The role oversees advising operations and coordinates with program leaders to ensure scalable, high-quality advising and strong student outcomes.

The position reports to the Executive Director and involves managing complex cases, developing advising standards, and driving retention initiatives within a growth-focused environment.

Qualifications

• Master's degree in higher education student affairs, counseling, or related field.
• Minimum 2 years in student affairs, teaching, academic advising, or related field.
• Proficient written and verbal communication; professional demeanor; time management; organizational skills; collaboration; coaching and feedback; commitment to organizational goals.

Responsibilities

• Oversees advising operations and handles complex student cases with proactive support.
• Leads staffing coordination and ensures high-quality advising across programs.
• Partners with leadership to align advising strategy with student experience.
• Provides day-to-day leadership for advising workflows and escalation handling.
• Tracks student satisfaction, persistence, and graduation metrics.

Skills

Written communication

Verbal communication

Professionalism

Time management

Organization

Collaboration

Coaching

Feedback

Education

Master's degree in higher education student affairs or related field

Tools

AdRx

Stellic

Salesforce

SIS

Job description

Kelley Direct at Indiana University Bloomington seeks a Director of Advising to lead student success across MBA, dual-degree, and EDBA programs. The role oversees advising operations and coordinates with program leaders to ensure scalable, high-quality advising and strong student outcomes.

The position reports to the Executive Director and involves managing complex cases, developing advising standards, and driving retention initiatives within a growth-focused environment.