Director, Market Access Tech & Analytics

GlaxoSmithKline; Durham (NC); On-site; USD 180,000 - 275,000; Full time

Job summary

GSK is seeking a Director of Market Access Digital & Technology in the US to lead strategy, architecture, and delivery of the commercial technology portfolio across pricing, rebates, and government pricing. You will partner with US Market Access leadership to deploy AI-enabled automation, govern complex systems, and drive value realization.

Lead a blended team of internal and outsourced resources, ensure audit-ready processes, and align with enterprise architecture while balancing innovation and

Qualifications

• Bachelor's degree in Computer Science, IT, Business or related field required.
• 10+ years technology leadership experience in pharma/biotech or life sciences commercial tech.
• Experience leading teams and portfolios in a large global org.
• Experience with US Market Access processes: account management, contract ops, payer contracting, rebate management, gross-to-net, government pricing.
• Experience with cloud data platforms, API/batch integration, master data, BI tools.
• Experience with AI/agentic automation in commercial operations.
• Experience managing Strategic Partner relationships across multi-vendor teams.
• Experience engaging senior stakeholders across Commercial, Finance, Legal and Compliance.
• SOX IT controls, system validation, data privacy, audits.

Responsibilities

• Define and drive the technology strategy and roadmap for US Market Access digital portfolio.
• Act as trusted advisor to US Market Access leadership and plan business readiness for launches and expansions.
• Establish governance for Market Access applications and maintain portfolio view for demand prioritization.
• Ensure technology readiness for launches, expansions, and integrations across US Market Access processes.
• Own target-state architecture, data ownership, and integration with ERP/finance systems.
• Lead AI-native transformation and ensure compliant deployment across capabilities.
• Manage technology budget, forecasting, and value realization.
• Build and mentor a high-performing team of AI Product Managers and technology leads.

Skills

Agile Methodology

Cross-Functional Teamwork

Data Analysis

Design Thinking

DevOps

Prioritization

Product Development Research

Product Roadmapping

Project Management

ROI

Software Development

Strategy Deployment

User Experience (UX)

User Interface (UI) Design

Education

Bachelor's degree in Computer Science, Information Technology, Business, or a related field

Tools

Power BI

Tableau

Job description

GSK is seeking a Director of Market Access Digital & Technology in the US to lead strategy, architecture, and delivery of the commercial technology portfolio across pricing, rebates, and government pricing. You will partner with US Market Access leadership to deploy AI-enabled automation, govern complex systems, and drive value realization.

Lead a blended team of internal and outsourced resources, ensure audit-ready processes, and align with enterprise architecture while balancing innovation and