Director, Marketing Operations – Luxury Fashion

KMKNYC; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

KMKNYC in New York, NY, seeks a Director, Marketing Operations to lead the new global marketing operating model. This role coordinates budgets, assets, and campaigns across Brand Marketing, Creative, PR, Social, CRM, and Ecommerce to drive scale.

You will partner with the CMO and senior leaders to align strategy with execution, build planning rhythms, enforce SOPs, and implement dashboards that reveal performance, capacity, and opportunities for speed and quality.

Qualifications

• 8+ years of experience in marketing operations or related fields.
• Experience in fashion/luxury/retail preferred.
• Proven ability to manage budgets and cross-functional planning.

Responsibilities

• Develop and implement the operating model for Global Marketing.
• Build planning processes, timelines, workflows, and accountability.
• Establish processes across Brand Marketing, Creative, PR, Social, Media, CRM, Ecommerce.
• Manage the global marketing budget with forecasting and spend visibility.
• Lead governance for campaigns, assets, localization, and approvals.
• Develop dashboards and reporting for budgets, timelines, and performance.
• Partner with Finance to track investments and risks.
• Serve as trusted partner to CMO and marketing leadership.

Skills

Marketing operations

Budget management

Stakeholder management

Cross-functional collaboration

Project management

Change leadership

Strategic thinking

Communication

Education

Bachelor’s degree or equivalent professional experience

Job description

KMKNYC in New York, NY, seeks a Director, Marketing Operations to lead the new global marketing operating model. This role coordinates budgets, assets, and campaigns across Brand Marketing, Creative, PR, Social, CRM, and Ecommerce to drive scale.

You will partner with the CMO and senior leaders to align strategy with execution, build planning rhythms, enforce SOPs, and implement dashboards that reveal performance, capacity, and opportunities for speed and quality.