Front of House Director

Chick-fil-A; Chandler (AZ); Sur place; USD 39 000 - 43 000; Plein temps

Avantages offerts par ce poste

Health Insurance (Dental, Vision)

Tuition assistance (University of theC

Scholarship opportunities

Learning from Operator and leadership

Résumé du poste

Chick-fil-A is seeking a leader to accelerate growth as part of our Operator and senior leadership team. The role focuses on upholding Chick-fil-A’s core values, culture, and servant leadership while driving operational excellence and 2nd Mile service.

The position is full-time with 40+ hours weekly, offering competitive pay and opportunities for growth, including tuition benefits and scholarships. Candidates should demonstrate strong character, initiative, and reliability in a fast-paced

Qualifications

• Proven leadership abilities in a high-volume setting.
• Strong character with servant leadership mindset.
• Excellent verbal and written communication skills.

Responsabilités

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Respond promptly and respectfully to guests' needs.
• Assist in training new hires and set the shift tone as a role model.
• Be a friendly, encouraging team player.
• Maintain 5:00 AM start or 11:00 PM close availability.
• Lead operations as key holder.
• Communicate effectively with the team and guests.

Connaissances

People skills

Customer service

Leadership

Communication

Open/close availability

Urgency and initiative

Description du poste

Looking to grow your career with Chick-fil-A?

This role is designed to accelerate the growth of future organizational leaders by providing structure and direct exposure to the inner workings of Chick-fil-A. Looking for leaders whom consistently demonstrate our core values, embraces the Chick-fil-A culture, and have a servant's heart. With a passion for people and serving others, having strong character, taking initiative and working with a sense of urgency at all times. Our leaders are responsible for supporting the Operator and senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and maintaining 2nd Mile Service. Intended for those who lead by example and set the tone for others to follow.

Position Type:

Full-time (40+ hours)

Our Benefits Include:

• Competitive pay: $28.00 - 31.00 / hour
• A fun work environment where you can positively influence others
• Learning first‑hand from a Chick-fil-A Operator and senior leadership
• Intentional growth and development to help you reach your professional goals
• Health Insurance (Dental, Vision)
• Paid Tuition opportunities with University of Cumberlands
• Scholarship opportunities

Leader Responsibilities:

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open (5:00 AM) and/or closing (11:00 PM) availability
• Lead operations, key holder
• Excellent communication skills, both verbal and written

Qualifications and Requirements:

• Prior Chick-fil-A Director level experience IS required; 1 year+ worth of experience, not employed at another location
• Full-time Open Availability
• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with Guests
• Strong character, professional but honest
• Ability to work in hot outdoor conditions
• Available to work Saturdays
• Reliable transportationAbility to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.