Director, Healthcare Process Optimization

Reid Health; United States; On-site; USD 150,000 - 200,000; Full time

Job summary

Reid Health in the United States seeks a Director of Process Optimization (onsite) to lead a system-wide program that improves patient care, staff satisfaction, and financial performance, using Lean and Six Sigma to drive data-driven process redesign across departments.

This role reports to the CIO, guides cross-functional teams, and requires a Master's degree and 7–10 years in process improvement or healthcare operations; PMP or Lean cert is preferred, with strong communication and

Qualifications

• Master's degree in Business Administration, Healthcare Administration, Engineering (Mechanical, Industrial) or related field.
• 7–10 years of experience in process improvement, project management or healthcare operations.
• Proven track record of leading successful process improvement initiatives in complex organizations.
• Expertise in applying Lean, Six Sigma or other methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to influence and build consensus across diverse stakeholders.
• Proficient in data analysis and visualization tools.
• Change management expertise.
• PMP certification and Lean certification are highly desirable.

Responsibilities

• Develop and execute a comprehensive process optimization strategy aligned with the health system's goals.
• Establish vision for process improvement and foster continuous learning and innovation.
• Identify and prioritize opportunities based on data analysis and stakeholder input.
• Lead cross-functional teams through all phases of process redesign from assessment to implementation.
• Apply Lean, Six Sigma to streamline processes, reduce waste, and improve outcomes.
• Manage timelines, budgets, and resources for sustainable results.

Skills

Lean methodology

Six Sigma

Project leadership

Data analysis

Communication

Change management

Stakeholder management

Strategic thinking

Healthcare operations

Education

MBA / Healthcare Administration / Engineering degree

Tools

Data visualization tools

Data analytics tools

Project management software

Job description

Reid Health in the United States seeks a Director of Process Optimization (onsite) to lead a system-wide program that improves patient care, staff satisfaction, and financial performance, using Lean and Six Sigma to drive data-driven process redesign across departments.

This role reports to the CIO, guides cross-functional teams, and requires a Master's degree and 7–10 years in process improvement or healthcare operations; PMP or Lean cert is preferred, with strong communication and