Dir-Process Improvement (onsite)

Reid Health; United States; On-site; USD 150,000 - 200,000; Full time

Job summary

Reid Health in the United States seeks a Director of Process Optimization (onsite) to lead a system-wide program that improves patient care, staff satisfaction, and financial performance, using Lean and Six Sigma to drive data-driven process redesign across departments.

This role reports to the CIO, guides cross-functional teams, and requires a Master's degree and 7–10 years in process improvement or healthcare operations; PMP or Lean cert is preferred, with strong communication and

Qualifications

• Master's degree in Business Administration, Healthcare Administration, Engineering (Mechanical, Industrial) or related field.
• 7–10 years of experience in process improvement, project management or healthcare operations.
• Proven track record of leading successful process improvement initiatives in complex organizations.
• Expertise in applying Lean, Six Sigma or other methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to influence and build consensus across diverse stakeholders.
• Proficient in data analysis and visualization tools.
• Change management expertise.
• PMP certification and Lean certification are highly desirable.

Responsibilities

• Develop and execute a comprehensive process optimization strategy aligned with the health system's goals.
• Establish vision for process improvement and foster continuous learning and innovation.
• Identify and prioritize opportunities based on data analysis and stakeholder input.
• Lead cross-functional teams through all phases of process redesign from assessment to implementation.
• Apply Lean, Six Sigma to streamline processes, reduce waste, and improve outcomes.
• Manage timelines, budgets, and resources for sustainable results.

Skills

Lean methodology

Six Sigma

Project leadership

Data analysis

Communication

Change management

Stakeholder management

Strategic thinking

Healthcare operations

Education

MBA / Healthcare Administration / Engineering degree

Tools

Data visualization tools

Data analytics tools

Project management software

Job description

Dir-Process Improvement (onsite)### Dir-Process Improvement (onsite)Apply: North Complex: Full time: Posted 2 Days Ago: JR2867Dir-Process Improvement (onsite)7670 Process Improvement**Schedule:** Salaried. Onsite**Applicants must be authorized to work in the U.S. without future or current employer sponsorship.****About the Position**The Director of Process Optimization is a transformative leader who empowers our health system to achieve operational excellence. By championing innovative process improvements, fostering a culture of continuous learning, and leveraging data-driven insights, this leader directly impacts patient care, staff satisfaction, and financial performance. They are instrumental in building a hospital that is agile, efficient, and constantly striving for better outcomes. The Performance Improvement Department will report directly to the CIO, ensuring seamless integration with the broader organizational strategy. Project directions and governance will be driven by the TSC Steering Committee, guaranteeing alignment with organizational goals and strategic initiatives. This collaborative approach ensures that our initiatives are not only innovative but also strategically sound and effectively executed. **Essential Duties and Key Responsibilities*** Develop and execute a comprehensive process optimization strategy aligned with the health system’s mission and strategic goals* Establish a clear vision for process improvement and foster a culture of continuous learning and innovation* Identify and prioritize improvement opportunities based on data analysis, stakeholder input, and industry best practices* Lead cross-functional teams through all phases of process redesign projects, from initial assessment to implementation and evaluation* Apply proven methodologies (e.g., Lean, Six Sigma) to streamline processes, reduce waste, and improve outcomes* Manage project timelines, budgets, and resources to ensure successful completion and sustainable results* Build strong relationships with stakeholders at all levels to gain buy-in and support for process changes* Effectively communicate the rationale and benefits of process improvements to staff and leadership* Provide training and support to ensure successful adoption of new processes and tools* Utilize data analytics to identify bottlenecks, inefficiencies, and opportunities for improvement* Establish key performance indicators (KPIs) to track progress and measure the impact of process changes* Regularly report findings and recommendations to hospital leadership **Education and Experience*** **Master's degree** in Business Administration, Healthcare Administration, Engineering (Mechanical, Industrial), or a related field* Minimum of 7-10 years of experience in process improvement, project management, or healthcare operations* Proven track record of leading successful process improvement initiatives in complex organizations* Demonstrated expertise in applying Lean, Six Sigma, or other relevant methodologies* Strong analytical and problem-solving skills* Excellent communication and interpersonal skills* Ability to influence and build consensus across diverse stakeholders* Proficient in data analysis and visualization tools* Change management expertise**Licensure and Certification*** PMP certification is highly desirable.* Lean certification.