Director, GTM Technology & Commercial Processes

WCG Clinical, Inc.; Helena (MT); A distancia; USD 107.000 - 166.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Tuition reimbursement

Paid holidays

Vacation and sick time

Descripción de la vacante

WCG seeks a Director, Commercial Process & GTM Technology to define and advance the future-state selling motion and tech-enabled processes. You’ll position Salesforce.com as the foundation for an integrated commercial ecosystem and drive governance, adoption, and continuous improvement across critical stakeholders.

You will lead cross-functional teams, align Gong workflows, and partner with Legal on contract lifecycle management to improve visibility, performance, and outcomes across the

Formación

• Bachelor’s degree in business, information systems, technology, data, life sciences, or a related field.
• Salesforce certification preferred; product management or change-management certifications are a plus.

Responsabilidades

• Develop and maintain the future-state vision, strategy, and multi-year roadmap for WCG’s selling motion and commercial tech ecosystem.
• Position Salesforce.com as the foundational platform within end-to-end lead-to-cash and customer lifecycle.
• Own Salesforce.com product strategy, governance, roadmap, and data standards for Commercial.
• Lead the design and standardization of scalable commercial processes across engagement, forecasting, contracting, and post-sale handoffs.
• Define the integrated operating model for customer engagement using Gong and other tools.
• Advance opportunity management by aligning Salesforce.com and Gong workflows to improve visibility and actions.
• Collaborate with Legal on contract lifecycle and improve data continuity from opportunity to contract.
• Identify and resolve process, data, integration, and workflow gaps in the commercial tech stack.
• Establish governance forums for prioritization across Commercial, Marketing, Finance, Legal, IT.
• Translate business strategy into process designs, platform requirements, and measurable outcomes.
• Lead adoption, data quality, and user experience measures to drive improvement.
• Lead change management and training to embed new capabilities.
• Maintain intake for enhancements and ensure alignment with enterprise architecture.
• Partner with tech teams to ensure scalable, secure solutions.

Conocimientos

Salesforce

Gong

Revenue operations

Stakeholder management

Change management

Data governance

Strategic thinking

Educación

Bachelor’s degree in business, information systems, technology, data, or life sciences

Herramientas

Salesforce

Gong

Contract lifecycle management

Descripción del empleo

WCG seeks a Director, Commercial Process & GTM Technology to define and advance the future-state selling motion and tech-enabled processes. You’ll position Salesforce.com as the foundation for an integrated commercial ecosystem and drive governance, adoption, and continuous improvement across critical stakeholders.

You will lead cross-functional teams, align Gong workflows, and partner with Legal on contract lifecycle management to improve visibility, performance, and outcomes across the