Director, Global Digital Workplace & EUC Services

Insight Global; Fort Lauderdale (FL); Hybrid; USD 130,872 - 137,760; Part time

Job summary

A leading staffing firm is seeking a Director of Digital Workplace Services in Fort Lauderdale to lead the strategy and execution for end-user computing technologies. Responsibilities include managing service desk operations, enhancing user experience, and ensuring compliance with IT governance standards. Candidates should have over 10 years in IT operations, with strong communication skills and experience in managing budgets. This is a hybrid role requiring in-office presence three days per week.

Qualifications

• 10+ years in IT operations, with 5+ years in EUC or service desk leadership.
• Experience managing budgets and vendor relationships.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Lead EUC strategy, including device management and security.
• Oversee service desk operations and performance metrics.
• Manage vendor contracts and technology budgets.

Skills

IT operations experience

EUC or service desk leadership

Strong communication skills

Stakeholder engagement

Budget management

Education

Bachelor's degree in relevant field

Master's degree in IT, Computer Science, or Business

Tools

Microsoft 365

Google Workspace

ITIL frameworks

Job description

A leading staffing firm is seeking a Director of Digital Workplace Services in Fort Lauderdale to lead the strategy and execution for end-user computing technologies. Responsibilities include managing service desk operations, enhancing user experience, and ensuring compliance with IT governance standards. Candidates should have over 10 years in IT operations, with strong communication skills and experience in managing budgets. This is a hybrid role requiring in-office presence three days per week.