Senior Director, Digital Workplace Transformation

JDA Software; Texas; A distancia; USD 186.000 - 242.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Medical

Dental and Vision

401K with Matching

Flexible Time Off

Corporate Fitness Program

Voluntary benefits

Pet Insurance

Descripción de la vacante

Blue Yonder seeks a Senior Director, Digital Workplace & Service Delivery to lead enterprise technology services for a global workforce from Dallas, TX. You will own operations across End User Computing, Digital Workplace, IT Service Delivery, and Operational Excellence, driving reliability, automation, and superior employee experience.

Key duties include shaping an operational framework, managing budgets and vendors, and partnering with cross-functional teams to resolve complex issues and

Formación

• Bachelor's degree in Information Technology, Computer Science, Business, or a related discipline.
• 12+ years of progressive IT, Infrastructure, Digital Workplace, or related leadership experience.
• 5+ years of technology leadership at a senior level.
• Experience leading globally distributed teams and technology operations.
• Strong experience across End User Computing, Digital Workplace, ITSM, or enterprise technology service delivery.

Responsabilidades

• Provide senior leadership and operational oversight for enterprise technology services globally.
• Establish frameworks focused on reliability, service quality, and continuous improvement.
• Lead incident response and cross-functional operational coordination.
• Drive modernization and automation to improve performance and cost efficiency.
• Mentor leaders and build a high-performing, globally distributed team.

Conocimientos

Leadership

IT Service Management

End User Computing

Digital Workplace

Vendor Management

Executive Communication

Educación

Bachelor's degree in Information Technology, Computer Science, Business, or related discipline

Herramientas

ServiceNow

Descripción del empleo

Blue Yonder seeks a Senior Director, Digital Workplace & Service Delivery to lead enterprise technology services for a global workforce from Dallas, TX. You will own operations across End User Computing, Digital Workplace, IT Service Delivery, and Operational Excellence, driving reliability, automation, and superior employee experience.

Key duties include shaping an operational framework, managing budgets and vendors, and partnering with cross-functional teams to resolve complex issues and