Director, Financial Review & Processing

NYC Department of Social Services; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

The NYC Department of Social Services seeks an Administrative Manager NM II to lead the Division of Financial Review & Processing within the Revenue Office. The role focuses on managing ARU and FRP units, coordinating with agencies, and ensuring effective recovery and savings through interventions.

Responsibilities include implementing new programs and procedures, supervising staff, preparing reports, and communicating status to senior management.

Qualifications

• Experience in program management or planning with staff supervision.
• Ability to implement policy changes and improve procedures.
• Strong liaison and communication across agencies and departments.

Responsibilities

• Manage and develop the operational activities of ARU and FRP units.
• Maintain cross‑department communications and advise leadership on DFRP matters.
• Identify at‑risk situations and maximize recovery efforts.
• Lead implementation of new or revised computer programs and procedures.
• Direct policy and procedural adherence to federal, state, and city laws.

Skills

Organizational skills

Written communication

Interpersonal communication

Decision making

Project coordination

Education

Baccalaureate degree with 4 years experience

Associate degree + 5 years experience

High school diploma + 6 years experience

Education/experience equivalent with supervisory

Tools

Microsoft Word

Excel

PowerPoint

WMS

HRA Viewer

POS

Job description

The NYC Department of Social Services seeks an Administrative Manager NM II to lead the Division of Financial Review & Processing within the Revenue Office. The role focuses on managing ARU and FRP units, coordinating with agencies, and ensuring effective recovery and savings through interventions.

Responsibilities include implementing new programs and procedures, supervising staff, preparing reports, and communicating status to senior management.