Director Field Installation Services

Midnight Oil; Grayslake, Northern (IL, KY); Hybride; USD 140 000 - 190 000; Plein temps

Résumé du poste

Midnight Oil seeks a Director to lead Field Installation Services, supporting account management for installation and field services. You will build a national installer database, develop qualifications processes, and oversee nationwide installation of retail graphic projects.

Responsibilities include planning programs with quality, managing staff, assigning RFQs, and reviewing costs and procedures to ensure profitability and exceptional execution.

Qualifications

• Bachelor’s degree in business administration, project management, or related field, or equivalent work experience.
• Experience in managing a team, including talent management and team development processes.
• Experience with profit/loss reporting and financial management.
• 5-7 years of project management experience, preferably in retail graphics or a similar industry.

Responsabilités

• Build a national database (vendor pool) of installers with service details by region.
• Develop qualifications processes including insurance specifications.
• Oversee national installation of retail graphic projects.
• Plan installation program with consistency and quality.
• Manage and report profit/loss per job and per client monthly/quarterly/yearly.
• Manage installation staff; assign RFQs and workloads; conduct performance reviews.
• Review costs and RFQs with staff before issuing to internal client.
• Review, develop, and assess procedures throughout the department.

Connaissances

Team leadership

Project management

Financial management

Profit/loss reporting

Mentoring

Database management

Strategic planning

Vendor management

Staff performance reviews

Formation

Bachelor’s degree in business administration / project management / related field

Master’s degree in business administration

PMP certification

Description du poste

Description

Job Summary:

The Director, Field Installation Services will support account management efforts regarding installation and field services.

Job Description:

• Build a national database (vendor pool) of installers with specific detail of type of service offered by region or area of country.
• Develop qualifications processes including insurance specifications detailing specific services and abilities.
• Responsible for simultaneous national installation of retail graphic projects.
• Oversee and plan installation program with consistency and highest level of quality.
• Manage and report profit/loss per job and per client, monthly, quarterly, and yearly.
• Manage installation staff. Provide daily/weekly assignments of RFQ’s and installs, access workload determination of labor needed on multiple projects. Conduct staff performance reviews.
• Review costs and RFQ’s with staff prior to issuing to internal client.
• Review, develop, and access procedures throughout the department.

Supervisory Responsibilities:

• Manages installation staff.

Requirements

Minimum Qualifications of Position:

• Bachelor’s degree in business administration, project management, or related field, or equivalent work experience.
• Experience in managing a team, including talent management and team development processes.
• Experience with profit/loss reporting and financial management.
• 5-7 years of project management experience, preferably in retail graphics or a similar industry.

Preferred Qualifications of Position:

• Master’s degree in business administration, project management, or a related field.
• 7-15 years of project management experience in retail graphics or a similar industry.
• PMP (Project Manager Professional) certification or similar.
• Advanced skills in financial and reporting.

Knowledge and Skills:

• Demonstrated success in leading large teams and managing complex projects.
• Strong ability to mentor and develop team members.
• Advanced proficiency in database management and project management tools.
• Experience in developing and implementing strategic plans for installation programs.
• Proven track record of creating departmental processes to deliver profitability expectations.

Working Conditions and Physical Requirements:

• Occasional walking
• Manual dexterity for repetitive work
• Frequent Sitting for prolonged periods of time

EEO Statement:

The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.