Director, Field Installations & Program Delivery

Imagine; Grayslake (IL); On-site; USD 107,000 - 140,000; Full time

Job summary

Imagine Group is seeking a Director, Field Installation Services to support account management for installation and field services. The role involves building a national installer database by region, developing qualification processes, and overseeing large-scale retail graphics installations.

You will manage profit/loss reporting, lead a field installation staff, and coordinate RFQs, labor planning, and performance reviews. Strong leadership and strategic planning are essential for success.

Qualifications

• Bachelor’s degree in business administration, project management, or related field, or equivalent work experience.
• 5-7 years of project management experience, preferably in retail graphics or a similar industry.
• Experience in managing a team, including talent management and team development processes.
• Experience with profit/loss reporting and financial management.

Responsibilities

• Build a national database (vendor pool) of installers with details of services by region.
• Develop qualifications processes including insurance specifications for services and abilities.
• Coordinate national installation of retail graphic projects.
• Oversee and plan installation programs with consistency and high quality.
• Manage and report profit/loss per job and per client on a monthly, quarterly, and yearly basis.
• Manage installation staff; assign RFQs and installs; determine labor needs; conduct staff performance reviews.
• Review costs and RFQs with staff before issuing to internal clients.
• Review, develop, and access procedures throughout the department.

Skills

Team leadership

Mentoring & development

Database management

Strategic installation programs

Profitability mindset

Education

Bachelor’s degree in business administration or related field

Master’s degree in business administration or project management

Tools

Project management tools

Database management tools

Job description

Imagine Group is seeking a Director, Field Installation Services to support account management for installation and field services. The role involves building a national installer database by region, developing qualification processes, and overseeing large-scale retail graphics installations.

You will manage profit/loss reporting, lead a field installation staff, and coordinate RFQs, labor planning, and performance reviews. Strong leadership and strategic planning are essential for success.