Director, Family Services & Community Partnerships

Ymca Of Central Maryland, Inc.; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

The Ymca Of Central Maryland, Inc. seeks an Associate Executive Director of Child & Family Services to lead a large family-services team serving Head Start and Early Head Start families.

This role emphasizes compassionate, coordinated support, data-driven improvement, and partnerships with schools and community organizations to help children and families reach their goals.

The successful candidate will mentor directors, oversee program operations, and ensure compliance with Head Start standards.

Qualifications

• Bachelor’s degree in social work, human services, family studies, education, social sciences, or a related field.
• At least five years of progressively responsible experience in family services, case management, social services, education, or community‑based programming.
• At least three years of leadership experience supervising managers or multi‑layered teams.
• Demonstrated experience connecting families with resources and coordinating services across agencies.
• Strong relationship‑building, communication, project‑management, and problem‑solving skills.
• Experience analyzing program data and using findings to guide decisions.
• Experience managing or monitoring budgets preferred.
• Head Start or Early Head Start experience preferred.
• Knowledge of child development and family‑centered practices.
• Ability to travel among program and community‑partner locations.
• Ability to obtain and maintain required background clearances, training, and certifications.

Responsibilities

• Lead, coach, and develop Family Services Directors and the broader family-services team.
• Oversee case management, family goal-setting, referrals, parent engagement, and access to community resources.
• Ensure families receive individualized, culturally responsive support based on their needs and strengths.
• Oversee eligibility, recruitment, selection, enrollment, and attendance processes.
• Monitor enrollment, attendance, family engagement, referrals, and program outcomes; use data to drive improvements.
• Build partnerships with schools, community organizations, service providers, and government agencies.
• Coordinate disability, mental-health, and transition services with families, specialists, and community partners.
• Lead program initiatives from development through implementation and evaluation.
• Ensure compliance with Head Start standards and applicable organizational, local, state, and federal requirements.
• Maintain accurate, timely, and confidential records and reporting.
• Support program budgets, monitoring reviews, audits, and corrective-action plans.
• Represent the Y in community collaborations and provide hands-on support at program locations.

Skills

Leadership

Data analysis

Communication

Project management

Relationship building

Problem solving

Education

Bachelor’s degree in social work, human services, family studies, education, social sciences, or related field

Job description

The Ymca Of Central Maryland, Inc. seeks an Associate Executive Director of Child & Family Services to lead a large family-services team serving Head Start and Early Head Start families.

This role emphasizes compassionate, coordinated support, data-driven improvement, and partnerships with schools and community organizations to help children and families reach their goals.

The successful candidate will mentor directors, oversee program operations, and ensure compliance with Head Start standards.