Director, Enterprise Wellness Accounts

Vi; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

Vi in New York, Austin, Nashville, and Tel Aviv is seeking a Director of Account Management – Wellness to own the client relationship and delivery results for a portfolio of enterprise wellness accounts. This role blends product mastery with C-suite engagement and revenue outcomes.

You’ll partner with Client Performance, Product, and Solutions teams to translate platform capabilities into client value, drive renewals and expansion, and guide strategic conversations with senior stakeholders.

Qualifications

• Deep product knowledge across Vi's platform.
• Willingness to own end-to-end client outcomes.
• Advisory approach grounded in product mechanics.
• Ability to manage renewals and expansions.
• Experience guiding omnichannel performance strategies.
• Engages VP/C-level stakeholders while maintaining operations.
• Strong interpersonal and analytical skills.
• Shows strategic and entrepreneurial mindset.
• Identifies and resolves issues proactively.
• Familiarity with wellness industry is a plus.

Responsibilities

• Own & Grow Client Relationships – lead product and client partner for enterprise wellness accounts.
• Master the Platform – develop deep knowledge of Vi’s full product suite.
• Translate Product into Client Value – configure solutions and link capabilities to outcomes.
• Drive Revenue Growth – convert POCs, upsells, cross-sells, support renewals.
• Retain & Expand – keep clients engaged with hands-on stewardship.
• Feed the Roadmap – surface patterns and advocate builds for product evolution.
• Partner Across Teams – collaborate with Client Performance, Product, Solutions.
• Tell the Performance Story – translate data into narratives for senior stakeholders.
• Lead & Develop – act as player/coach and mentor teammates.

Skills

Product depth

Account ownership

Consultative mindset

Commercial awareness

Omnichannel literacy

Stakeholder engagement

High IQ EQ

Startup DNA

Problem solving

Wellness industry

Job description

Vi in New York, Austin, Nashville, and Tel Aviv is seeking a Director of Account Management – Wellness to own the client relationship and delivery results for a portfolio of enterprise wellness accounts. This role blends product mastery with C-suite engagement and revenue outcomes.

You’ll partner with Client Performance, Product, and Solutions teams to translate platform capabilities into client value, drive renewals and expansion, and guide strategic conversations with senior stakeholders.