Director, Enterprise Software Learning & AI Enablement

JPMorgan Chase & Co.; Plano (TX); On-site; USD 180,000 - 280,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Program Director – Learning & Enablement to lead enterprise software engineering learning strategies that scale across 65,000 technologists. You will influence standards, drive AI fluency, and foster communities of practice, shaping how teams adopt modern engineering practices and AI tools.

The role focuses on governance, measurement, and the governance of platforms and tools, with executive-level strategic impact across the enterprise.

Qualifications

• Experience designing and scaling learning, engineering enablement, or developer experience initiatives for large technical populations.
• Strong understanding of modern software engineering patterns and practices across the product and software development lifecycle, including agile and product-oriented delivery.
• Model and advocate AI-enabled ways of working using modern developer tooling and data-driven practices to improve capability development and learning effectiveness.
• Hands-on proficiency with AI coding assistants and code-generation tools (e.g., GitHub Copilot, Claude) and translating fluency into teachable skills.
• Experience building data-driven measurement frameworks linking learning activity to outcomes.
• Strong written and verbal communication skills and ability to produce exec strategy documents.

Responsibilities

• Serve as SME for software engineering learning and enablement, guiding how technologists develop capabilities and adopt AI-enabled practices.
• Architect and shape the firm's software engineering learning and enablement strategy across lines of business and tech centers.
• Establish learning architecture, standards, and frameworks for modular, on-demand content.
• Build learning content into firmwide development programs including conferences, workshops, and internships.
• Lead software engineering and AI learning communities to scale adoption of modern engineering approaches.
• Define firmwide measurement standards linking learning investments to productivity and capability growth.
• Establish governance for responsible AI-enabled engineering practices aligned with risk and compliance.

Skills

Learning enablement

Developer experience

Engineering patterns

AI-enabled tooling

Python (data analysis)

GitHub Copilot

Claude

AI tooling

Engineering telemetry

Tools

GitHub Copilot

Claude

CLI tooling

Code-generation tools

Job description

JPMorgan Chase & Co. is seeking a Program Director – Learning & Enablement to lead enterprise software engineering learning strategies that scale across 65,000 technologists. You will influence standards, drive AI fluency, and foster communities of practice, shaping how teams adopt modern engineering practices and AI tools.

The role focuses on governance, measurement, and the governance of platforms and tools, with executive-level strategic impact across the enterprise.