Director, Enterprise Risk & Issue Management

Capital One; Deerfield (IL); On-site; USD 187,000 - 214,000; Full time

Job summary

Capital One is seeking a Senior Leader for Enterprise Risk Management to oversee the Issues and Events Program and drive risk governance across the organization. The role requires deep risk management experience and the ability to influence senior executives across all three lines of defense.

The position emphasizes leadership of teams, program delivery, and data-driven improvements, with a focus on root cause analysis and cross-functional collaboration.

Qualifications

• Bachelor's degree or military experience.
• 9+ years of risk management experience.
• 7+ years of financial services experience.
• 5+ years of people management.

Responsibilities

• Ensure effective management and enhancement of the bank’s Issues and Events Programs in alignment with business objectives and stakeholder expectations (including applicable regulatory frameworks)
• Drive cross-functional improvement efforts to the Issue and Event Management Program, including enhancements to enterprise-wide practices around Root Cause Analysis
• Drive proactive analysis and reporting around issues and events to identify enterprise-wide themes, trends, and opportunities for improvement
• Develop and deliver appropriate reporting to senior management and the Board of Directors

Skills

Risk management

Leadership

Strategic thinking

Communication

Education

Bachelor's degree

Job description

Capital One is seeking a Senior Leader for Enterprise Risk Management to oversee the Issues and Events Program and drive risk governance across the organization. The role requires deep risk management experience and the ability to influence senior executives across all three lines of defense.

The position emphasizes leadership of teams, program delivery, and data-driven improvements, with a focus on root cause analysis and cross-functional collaboration.