Senior Risk & Change Governance Lead

Capital One; Richmond (VA); On-site; USD 162,000 - 203,000; Full time

Job summary

Capital One is seeking a Senior Risk Manager within Enterprise Risk Management to lead high-profile risk projects and guide a team of risk specialists. You will partner with executives to strengthen risk governance and LAUNCH-based processes across the enterprise.

You will work across lines of business to deliver metrics, ensure post-implementation reviews, and contribute to AI oversight initiatives. This role offers exposure to senior leadership and a chance to shape risk strategy bank-wide.

Qualifications

• Bachelor's degree or military experience required.
• At least 3 years of risk management experience.
• At least 5 years of project management experience.
• PMP Certification or Master's Certificate of Project Management (CPM) preferred.
• Ability to set direction, manage expectations and lead cross-functional teams.

Responsibilities

• Advise and guide users on the change-based risk assessment program (LAUNCH), including methodology adherence and best practices and processing administrative actions and user exceptions
• Solve stakeholders' most complex problems during critical change governance activities
• Monitor Slack channel and host office hours; respond to user needs
• Host frequent check-ins with key stakeholders from each line of business to discuss metrics, QA findings, and strategic initiatives
• Identify bugs and blockers, partnering with methodology owners on fixes and enhancements
• Provide LOB specific metrics and commentary for various ERM reporting needs (e.g., ROCs)
• Ensure completion of Post Implementation Reviews for each LOB
• Maintain documentation of ERM effective challenge and escalation activities
• Perform effective challenge by reviewing AI-processed initiatives to ensure appropriate risk classification
• Evaluate AI agent inputs and risk logic for accuracy in identifying risks and mitigations
• Establish and manage enterprise controls to ensure the AI agent operates strictly within LAUNCH methodology
• Monitor AI agent effectiveness using quantitative and qualitative metrics, logging inadequacies as observations, and tracking remediation progress

Skills

Risk management

Project management

Leadership

Education

Bachelor's Degree or Military experience

Job description

Capital One is seeking a Senior Risk Manager within Enterprise Risk Management to lead high-profile risk projects and guide a team of risk specialists. You will partner with executives to strengthen risk governance and LAUNCH-based processes across the enterprise.

You will work across lines of business to deliver metrics, ensure post-implementation reviews, and contribute to AI oversight initiatives. This role offers exposure to senior leadership and a chance to shape risk strategy bank-wide.