Director, Enterprise Fraud & Investigations

Glacier Bancorp

Addison (TX)

On-site

USD 130,000 - 239,000

Full time

6 days ago

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Job summary

Glacier Bancorp is seeking an Enterprise Fraud Manager to provide strategic leadership for the bank's enterprise fraud program and oversee the fraud investigations function. You will guide policy design, governance, and reporting while mentoring staff and coordinating with AML/CFT, Risk, Compliance, and Legal teams to mitigate fraud risk.

The role requires 10+ years in fraud and 3+ years in leadership, with a Bachelor's degree and knowledge of fraud typologies.

Qualifications

Bachelor's degree in Criminal Justice, Business, Risk Management or related field.
10+ years of experience in fraud investigations, fraud operations, financial crimes or banking risk.
3 years of leadership experience, including team management or operational oversight.
Advanced knowledge of fraud typologies, investigative practices, payment risk, and complex fraud trends in financial services.

Responsibilities

Develop and lead enterprise fraud program strategy, governance, and reporting.
Provide leadership to Fraud Manager and investigations team including staff development and performance management.
Oversee major fraud events, high-risk investigations, and escalation governance with cross-functional partners.
Collaborate with AML/CFT, Risk, Compliance, Legal, Operations and Security to resolve cases and strengthen controls.
Monitor fraud trends, losses, and root-cause themes to drive improvements in processes and policies.
Ensure audits, examinations, and regulatory requests are managed timely and accurately.