Director, Enterprise Applications PMO

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Director of Corporate Applications PMO within the Global Technology Organization. This leader will manage a team delivering ERP, HCM, EPM, and financial platforms across Finance, HR, and other back-office functions.

The role requires strong governance, delivery coaching, and experience with waterfall, Agile, and hybrid models to align with the Corporate Applications roadmap and drive value across the organization.

Qualifications

• PMO leadership experience required.
• Significant delivery experience in ERP/HCM/finance systems.
• Hands-on delivery coaching across waterfall, Agile, and hybrid models.
• Experience with enterprise application ecosystems (Oracle, SAP, Workday, etc.).
• Cruise/hospitality back-office domain experience is a plus.

Responsibilities

• Lead a team of project/program managers for Corporate Applications initiatives.
• Partner with leadership across Finance, HR, Supply Chain, Legal, and other functions.
• Prioritize and execute the Corporate Applications roadmap.
• Establish PMO governance, standards, and best practices.
• Oversee end-to-end delivery of ERP/HCM upgrades and integrations.
• Guide teams on delivery methodologies and improve velocity.
• Provide program health, risk, and vendor oversight reporting.
• Collaborate with engineering, QA, BAs, and external SI partners.
• Manage vendor/SI relationships and SOW execution.
• Drive continuous delivery process improvements.
• Align PMO activities with broader GTO portfolio goals.

Skills

Leadership

Stakeholder management

Program governance

Delivery lifecycles

Agile / Waterfall / Hybrid

Vendor management

Strategic thinking

Communication

Domain knowledge: cruise/hospitality

Education

Bachelor's Degree

MBA or related preferred

Tools

Jira

Confluence

Smartsheet

Clarity

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a Director of Corporate Applications PMO within the Global Technology Organization. This leader will manage a team delivering ERP, HCM, EPM, and financial platforms across Finance, HR, and other back-office functions.

The role requires strong governance, delivery coaching, and experience with waterfall, Agile, and hybrid models to align with the Corporate Applications roadmap and drive value across the organization.