Director, DTC Channel & Subscription Growth

quip.; New York (NY); Hybrid; USD 170,000 - 190,000; Full time

Benefits offered by this job

Hybrid work in DUMBO

Summer Fridays

Rooftop workspace

Medical benefits

Commuter benefits

Parental leave

Open vacation policy

Dog-friendly office

401k benefits

Employee discounts

Fully stocked kitchen

Quip discounts

Job summary

quip is rebuilding how it acquires and retains direct-to-consumer customers. The Director, DTC Channel owns the channel P&L, budget, and full funnel from first click to first repeat purchase. This hybrid role is based in DUMBO, Brooklyn, two days per week, with a base salary of $170k–$190k plus benefits and equity.

You’ll lead the strategy, then execute across acquisition, optimization, and retention, driving measurable movement in blended CAC, payback, and churn reduction.

Qualifications

• 8+ years in DTC or e-commerce with COGS and margin math understanding.
• Experience owning a paid acquisition budget and CAC/payback targets.
• Hands-on with Shopify and Recharge for subscriptions and retention flows.
• Deep knowledge of subscription mechanics: enrollment, plan design, stop/swap/pause.
• Full-funnel experience across lifecycle, merchandising, and site conversion.
• Experience managing managers or senior ICs.
• Quantitative mindset; can defend numbers and model opportunity.

Responsibilities

• Own the DTC channel P&L, growth targets, and profitability plan.
• Partner with finance on budget, planning, forecasting, and variance.
• Coordinate offers with other channel owners to avoid cannibalization.
• Build cohort views to shape acquisition through repeat and subscription.

Skills

DTC/e-commerce experience

Paid acquisition budgeting

Shopify & Recharge

Subscription mechanics

Full-funnel lifecycle

People management

Data-driven decisions

Analytics stack (GA4/Klaviyo)

AI tools adoption

SQL familiarity

Oral care/CPG familiarity

Tools

Shopify

Recharge

Klaviyo

GA4

BI tools

Meta Ads

Google Ads

Job description

quip is rebuilding how it acquires and retains direct-to-consumer customers. The Director, DTC Channel owns the channel P&L, budget, and full funnel from first click to first repeat purchase. This hybrid role is based in DUMBO, Brooklyn, two days per week, with a base salary of $170k–$190k plus benefits and equity.

You’ll lead the strategy, then execute across acquisition, optimization, and retention, driving measurable movement in blended CAC, payback, and churn reduction.