Director, Digital Product Management - Next Best Action

PNC Financial Services Group, Inc.; Houston (TX); Vor Ort; USD 146.000 - 326.000; Vollzeit

Zusammenfassung

PNC Financial Services Group, Inc. seeks a Digital Product Management - Group Manager in its MarTech organization.

Based in Houston, TX, you will lead strategy, roadmaps, and delivery for real-time decisioning and Next Best Action capabilities, guiding a portfolio of products across multiple channels. You will collaborate with Marketing, Analytics, Data Science, Technology, and business leaders to translate insights into measurable business outcomes while growing a high-performing product

Qualifikationen

• 8+ years of product management experience.
• 5+ years of people leadership experience managing product managers and Agile product teams.
• Demonstrated success leading complex enterprise product portfolios.
• Strong expertise in Agile product management methodologies and operating models.

Aufgaben

• Own and evolve the strategic vision for enterprise decisioning and Next Best Action capabilities.
• Define multi-year roadmaps that advance personalization, audience targeting, journey orchestration, and customer engagement effectiveness.
• Drive adoption of decisioning capabilities across lines of business and channels.
• Establish success metrics tied to customer outcomes, business growth, conversion performance, and engagement.
• Lead a portfolio of Agile products supporting customer decision making and journey management.
• Drive value realization through measurable product outcomes.
• Partner with Analytics and Data Science teams to translate propensity models into actionable decision strategies.

Kenntnisse

Product management

People leadership

Agile methodologies

Strategic thinking

Stakeholder management

Executive influence

Data-driven decision making

Communication

Ausbildung

Bachelor's Degree or equivalent

Tools

Pega CDH

Adobe Journey Orchestrator

CDH

ETL

Jobbeschreibung

PNC Financial Services Group, Inc. seeks a Digital Product Management - Group Manager in its MarTech organization.

Based in Houston, TX, you will lead strategy, roadmaps, and delivery for real-time decisioning and Next Best Action capabilities, guiding a portfolio of products across multiple channels. You will collaborate with Marketing, Analytics, Data Science, Technology, and business leaders to translate insights into measurable business outcomes while growing a high-performing product