Digital Product Manager Lead: Web Experience & Growth

PNC; Pittsburgh (Allegheny County); On-site; USD 91,000 - 203,000; Full time

Job summary

PNC is seeking a Digital Product Manager Lead to guide multiple Agile teams delivering customer-facing experiences on the pnc.com site, based in a Marketing Hub location in Pittsburgh. You will translate strategy into roadmaps, prioritize backlogs, and drive measurable digital capabilities across product, technology, design, content, analytics, marketing, risk, and line-of-business partners.

The ideal candidate has strong digital product management experience in a large, regulated organization

Qualifications

• Extensive digital product management experience in customer-facing delivery.
• Proven ability to coordinate multiple Agile teams.
• Experience creating roadmaps and complex backlogs.
• Strong Agile planning, acceptance criteria, and release management.
• Excellent stakeholder management and executive communication.

Responsibilities

• Translate strategic direction into product roadmaps, priorities, and delivery plans.
• Lead execution across multiple Agile teams with aligned backlogs and releases.
• Define epics, features, requirements, acceptance criteria, and success metrics.
• Prioritize CX improvements, platform modernization, and regulatory needs.
• Ensure accessible, mobile-first, customer-centered digital experiences.
• Collaborate with architecture and engineering for scalable, secure solutions.
• Measure performance with analytics and drive continuous improvements.
• Manage cross-team risks, dependencies, and stakeholder expectations.
• Support launch readiness, testing, and post-launch monitoring.
• Oversee external vendors aligning deliverables with strategy.

Skills

Agile Web Development

BRD

Data Visualization

Digital User Experience

Employee Engagement

IT Architecture

JavaScript

Wireframing

Education

Bachelor's degree

Job description

PNC is seeking a Digital Product Manager Lead to guide multiple Agile teams delivering customer-facing experiences on the pnc.com site, based in a Marketing Hub location in Pittsburgh. You will translate strategy into roadmaps, prioritize backlogs, and drive measurable digital capabilities across product, technology, design, content, analytics, marketing, risk, and line-of-business partners.

The ideal candidate has strong digital product management experience in a large, regulated organization