Director, Day Programs & Community Impact

ADAPT Community Network; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Industry-leading benefits

Job summary

ADAPT Community Network in New York is seeking a Director of Day Program Services to provide strategic leadership across Brooklyn and Queens Day Programs. You will guide program operations, staffing, budgeting and compliance to ensure high-quality, person-centered supports in a safe, inclusive environment.

The role oversees multiple sites, drives continuous improvement, and leads incident investigations and quality assurance activities.

Qualifications

• Bachelor's Degree in Human Services or related field.
• At least seven years of progressively more responsible managerial experience, preferably with the developmentally disabled population.
• Valid New York State Driver’s License in good standing.
• Strong knowledge of OPWDD regulations, service delivery models, and person-centered planning.
• Excellent written and verbal communication skills, with the ability to connect with and engage diverse audiences.
• Ability to achieve goals and deliverables through coordination of many individuals and activities.
• Ability to accept and work within a wide variety of cultural, educational, and religious differences.
• Willingness and drive to grow and develop programs.
• Ability to multitask in a fast-paced environment with tight deadlines.
• Exhibits professional ethics, discretion, and courtesy when dealing with others.
• Strong leadership and management skills with the ability to motivate staff, volunteers, and interns.
• Demonstrates proactive approaches to problem-solving with strong decision-making capability.

Responsibilities

• Provide leadership and direction to Day Services sites while ensuring programs operate efficiently and in full compliance with OPWDD and other regulatory requirements.
• Supervise and support site Directors and Managers, conducting regular supervisory meetings to discuss performance, program operations, and development needs.
• Recruit, hire, train, evaluate, and, when necessary, discipline or terminate staff in accordance with agency policies and best practices.
• Foster a culture of accountability, teamwork, and continuous improvement across all programs.
• Oversee implementation and evaluation of person-centered plans to ensure meaningful and effective supports.
• Develop and oversee operational policies and procedures to maintain consistency and compliance across all sites.
• Manage division budgets, ensuring fiscal accountability and efficient use of resources.
• Develop, monitor, and implement long-range program goals and objectives, including expansion opportunities and the introduction of new services.
• Monitor service delivery to ensure program goals are achieved and that individuals receive high-quality supports promoting independence and inclusion.
• Lead quality assurance initiatives to evaluate program effectiveness and ensure continuous improvement.
• Represent Day Services on agency-wide committees, interdepartmental workgroups, and at external meetings with community partners and regulatory entities.

Skills

Leadership & management

Strategic planning

Communication skills

Budget management

Staff development

Regulatory knowledge

Multitasking

Problem solving

Education

Bachelor's Degree in Human Services or related field

Job description

ADAPT Community Network in New York is seeking a Director of Day Program Services to provide strategic leadership across Brooklyn and Queens Day Programs. You will guide program operations, staffing, budgeting and compliance to ensure high-quality, person-centered supports in a safe, inclusive environment.

The role oversees multiple sites, drives continuous improvement, and leads incident investigations and quality assurance activities.