Director, Data-Driven Process Improvement

Elevance Health; Chicago (IL); Ibrido; USD 110.000 - 190.000; Tempo pieno

Descrizione del lavoro

Elevance Health in Chicago is seeking a Process Improvement Director to lead data-driven performance initiatives. The role requires in-office presence three days per week with hybrid/onsite flexibility and occasional travel from time to time.

You will develop dashboards, scorecards, and recurring reports, gather and validate data from approved sources, document metric definitions and data lineage, and analyze trends to diagnose drivers of performance.

Competenze

• Requires a BA/BS in a related field and minimum of 10 years of process improvement experience with planning, project management, business analysis, and leadership role experience; or any combination of education and experience, which would provide an equivalent background.

Mansioni

• Develop and maintain dashboards, scorecards, and recurring reports aligned with agreed business priorities.
• Gather, prepare, reconcile, and validate data from approved sources.
• Document metric definitions, calculation methods, assumptions, and data lineage to support consistent interpretation.
• Analyze trends, variances, and potential drivers of operational performance.
• Support leading-indicator development, scenario analysis, and early-warning reporting.
• Prepare concise summaries explaining key findings, implications, limitations, and questions requiring further investigation.
• Track initiative milestones and outcome measures in partnership with program and business owners.
• Conduct targeted analyses for the President’s Office and enterprise mission teams.
• Improve reporting efficiency through standardization and appropriate automation.
• Travel to worksite and other locations as necessary.

Conoscenze

Operational analysis

Data visualization

SQL data queries

Statistics & trends

Attention to detail

Explain findings

Healthcare data

BI platforms

Automating reports

Forecasting

Formazione

BA/BS in related field

Strumenti

Spreadsheet tools

Data visualization tools

Descrizione del lavoro

Elevance Health in Chicago is seeking a Process Improvement Director to lead data-driven performance initiatives. The role requires in-office presence three days per week with hybrid/onsite flexibility and occasional travel from time to time.

You will develop dashboards, scorecards, and recurring reports, gather and validate data from approved sources, document metric definitions and data lineage, and analyze trends to diagnose drivers of performance.