Director, Performance & Value Improvement

Elevance Health; Chicago (IL); Hybrid; USD 144,000 - 259,000; Full time

Benefits offered by this job

401(k) + match

Stock purchase plan

Medical, dental, vision

Job summary

Elevance Health is seeking a Director to drive enterprise-wide performance management by building integrated frameworks that connect strategic priorities with measurable outcomes and leading indicators. You will own accountability across functions, lead cross‑functional diagnostic reviews, and define escalation triggers for targeted interventions.

You will partner with Finance to align performance insights with financial impact, develop dashboards and recurring reviews, and coach a team of

Qualifications

• Requires a BA/BS in a related field and minimum of 5 years related progressive experience, including experience in process improvement, minimum of 4 years management experience; or any combination of education and experience, which would provide an equivalent background.
• Six Sigma Certification required or obtained within a reasonable time of hire.

Responsibilities

• Establish an integrated performance framework linking enterprise priorities to meaningful outcomes, leading indicators, and accountable owners.
• Identify early signals of performance deterioration, emerging risks, and opportunities for improvement.
• Lead scenario analysis to evaluate potential operational developments, clarify assumptions, and recommend contingency actions.
• Translate complex findings into concise decision support, including the issue, likely drivers, options, trade-offs, and recommended response.
• Coordinate diagnostic reviews with business and functional leaders to distinguish symptoms from underlying causes.
• Define intervention triggers and escalation recommendations in partnership with accountable business owners.
• Guide analytical priorities and the development of dashboards, scorecards, and recurring performance reviews.
• Track the effectiveness of interventions and recommend adjustments when results fall short.
• Partner with Finance to align operational performance insights with financial implications and validated benefit measures.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Skills

Leadership

Analytical thinking

Cross-functional collaboration

Problem-solving

Communication

Education

BA/BS in a related field

Six Sigma Certification

Tools

BI platforms

Job description

Elevance Health is seeking a Director to drive enterprise-wide performance management by building integrated frameworks that connect strategic priorities with measurable outcomes and leading indicators. You will own accountability across functions, lead cross‑functional diagnostic reviews, and define escalation triggers for targeted interventions.

You will partner with Finance to align performance insights with financial impact, develop dashboards and recurring reviews, and coach a team of