Director, D2C Final Mile & In-Home Delivery

Samsung Electronics America; Coppell (TX); Vor Ort; USD 180.000 - 250.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401(k)

Paid Time Off

Tuition Assistance

Employee Purchase Program

Zusammenfassung

Samsung Electronics America, Inc. is seeking a Director of Direct-to-Consumer Final Mile Logistics to own the end-to-end strategy for last-mile delivery and in-home services across D2C channels.

You will lead carrier partnerships, pricing models, and service differentiation while collaborating with Engineering, E-commerce Fulfillment, Supply Chain, and Finance. Responsibilities include designing scalable delivery models, managing vendor performance, and driving cost efficiency through pilots and

Qualifikationen

• 12+ years of experience in final mile, transportation, or e-commerce logistics.
• Proven experience negotiating carrier contracts and managing service networks.
• Strong cross-functional leadership with engineering/fulfillment partnerships.
• Deep understanding of D2C logistics economics and customer experience drivers.

Aufgaben

• Own end-to-end final-mile delivery and in-home services strategy for D2C channels.
• Lead contract negotiations with carriers, service providers, and gig platforms.
• Define system requirements and roadmap enhancements with engineering/product teams.
• Manage budgets, forecast costs, and drive productivity improvements.
• Oversee reverse logistics strategy and premium delivery/service offerings.

Kenntnisse

Final mile logistics

Carrier negotiations

Cross-functional leadership

D2C ecommerce

Budget management

Executive communication

Travel 25%

Tools

TMS platforms

Route optimization tools

Real-time tracking systems

Driver apps

Jobbeschreibung

Samsung Electronics America, Inc. is seeking a Director of Direct-to-Consumer Final Mile Logistics to own the end-to-end strategy for last-mile delivery and in-home services across D2C channels.

You will lead carrier partnerships, pricing models, and service differentiation while collaborating with Engineering, E-commerce Fulfillment, Supply Chain, and Finance. Responsibilities include designing scalable delivery models, managing vendor performance, and driving cost efficiency through pilots and