Director, Customer Value Enablement – Americas Growth Leader

Ericsson GmbH; Plano (TX); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off & holidays

Parental leave & family support

Stock Purchase Plan

Job summary

Ericsson is seeking a Director, Customer Value Enablement, Americas to lead a high‑performing team and translate market insights into strategic actions. You will drive value creation, customer alignment, and growth across the Americas with strong leadership and negotiation skills.

The role requires deep telecom knowledge, executive stakeholder engagement, and the ability to travel across the Americas. A bachelor’s degree is required, advanced degree preferred, and there are comprehensive

Qualifications

• Proven leadership in complex, matrixed environments.
• Ability to influence senior stakeholders and shape strategy.
• Deep understanding of telecom, network operations and managed services.

Responsibilities

• Lead and develop a high‑performing Americas Customer Value Enablement team.
• Translate market trends into actionable opportunities and solutions.
• Position Ericsson as a trusted advisor and drive value-based selling.
• Drive disciplined opportunity qualification, strategy, and negotiations.
• Travel to regional HQs and major customer sites at least twice yearly.

Skills

Executive leadership

Strategic transformation

Stakeholder management

Telecommunications knowledge

Travel readiness

Education

Bachelor's degree in Business, Engineering, Technology or related field; advanced degree preferred

Job description

Ericsson is seeking a Director, Customer Value Enablement, Americas to lead a high‑performing team and translate market insights into strategic actions. You will drive value creation, customer alignment, and growth across the Americas with strong leadership and negotiation skills.

The role requires deep telecom knowledge, executive stakeholder engagement, and the ability to travel across the Americas. A bachelor’s degree is required, advanced degree preferred, and there are comprehensive