Director, Client Strategy & Growth

Initiative; New York (NY); On-site; USD 130,000 - 150,000; Full time

Job summary

Initiative seeks a Director, Client Advice and Management to partner with the Group Director and drive best-in-class solutions for Initiative clients. You will oversee strategy, execution, and delivery on KPIs across Mediabrands SBUs.

You will lead the Client Advice and Management team, manage client communications and proposals, and ensure timely delivery and strong client satisfaction, including asset coordination and financial stewardship.

Qualifications

• Experience in Marketing, Advertising or Media.
• Experience leading, managing and developing staff.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors.
• Ability to drive projects from conception to completion; strong project management experience.
• Background in consulting, marketing, advertising or integrated communication.

Responsibilities

• Day to day driver and quality manager of the Client Advice and Management team
• Manages all communications in a timely manner, with no request going unnoticed.
• Contribute to and author client proposals, recommendations and points of view; leads, issues, and conducts weekly client meeting
• Build relationships with day to day leads on the client side, as well as with clients’ partner agencies
• Ensures communication of creative needs and coordinates with partner agency teams on timely delivery of assets for campaigns
• Responsible for ensuring all client financial stewardship, reporting, budget management, authorization and billing needs are met in a timely and accurate fashion
• Participate in all client briefings, and articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads
• Apply a client lens to all areas of Initiative product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs
• Develop your client advice team through performance management and giving consistent feedback
• Actively drive and support the efforts of leadership and the integrated client team, including SBUs, to deliver brilliant work, best in class, integrated solutions, and flawless execution, contributing to positive client satisfaction scores

Skills

Marketing/Advertising/Media experience

Team leadership & staff management

Client relationship management

Project management

Consulting/integrated communication

Job description

Initiative seeks a Director, Client Advice and Management to partner with the Group Director and drive best-in-class solutions for Initiative clients. You will oversee strategy, execution, and delivery on KPIs across Mediabrands SBUs.

You will lead the Client Advice and Management team, manage client communications and proposals, and ensure timely delivery and strong client satisfaction, including asset coordination and financial stewardship.